Customer-focused retail assistant with experience working in fast-paced environments, including grocery and restaurant settings. Skilled in delivering excellent customer service, operating POS systems, and maintaining high visual and cleanliness standards. Highly motivated to join ZARA as a part-time Sales Assistant, bringing energy, adaptability, and a strong interest in fashion retail.
Work history
Front of house team member
Kuwait Market
Manchester, United kingdom
Provided friendly and efficient service to customers in a high-volume retail environment
Accurately processed cash, card, and contactless payments using POS system
Assisted customers with product enquiries and promotions
Maintained clean, organised checkout and shop floor areas in line with store standards
Supported stock replenishment and ensured products were well presented
Worked effectively during busy periods while maintaining attention to detail
Customer Service
My Lahore
Manchester, United kingdom
Delivered high-quality customer service in a fast-moving environment
Managed tills and handled payments accurately
Worked collaboratively with team members to ensure smooth daily operations
Maintained front-of-house cleanliness and presentation
Handled customer requests professionally and efficiently
Sales and Marchandising
Emporium mall
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.
• Increased store sales by 20% through effective merchandising strategies and product placement, enhancing shopping experience for customers.
• Analyzed sales data to identify trends and adjust product displays, resulting in 10% increase in featured product sales.
Education
Master of Business Administration - Digital Marketing
Bpp University
Manchester
02.2025
Bachelor of Science - Chemistry
University of Central Punjab
Pakistan
Skills
Customer Service & Sales Support
Cash Handling & POS Operation
Fast-Paced Retail Environments
Teamwork & Communication
Stock Replenishment & Organisation
Visual Standards & Store Presentation
Time Management
Problem Solving
Customer engagement
Sales strategies
Team collaboration
Time management
Problem solving
Cash handling
Customer relationship management
Attention to detail
Up-Selling practices
Sales persuasion
Bill processing
Customer complaint management
Additional Information
Strong interest in fashion and current trends
Comfortable working flexible hours, including evenings and weekends
Quick learner with a positive attitude
Able to adapt quickly in a fast-paced retail environment
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Front of house team member
Kuwait Market
Customer Service
My Lahore
Sales and Marchandising
Emporium mall
Master of Business Administration - Digital Marketing
Mental Health Registered Nurse at Kuwait Center For Mental Health, MOH KuwaitMental Health Registered Nurse at Kuwait Center For Mental Health, MOH Kuwait