Summary
Work history
Education
Skills
Additional Information
Work availability
Timeline
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Javeria Yaqoob

Manchester,Manchester

Summary

Customer-focused retail assistant with experience working in fast-paced environments, including grocery and restaurant settings. Skilled in delivering excellent customer service, operating POS systems, and maintaining high visual and cleanliness standards. Highly motivated to join ZARA as a part-time Sales Assistant, bringing energy, adaptability, and a strong interest in fashion retail.

Work history

Front of house team member

Kuwait Market
Manchester, United kingdom
  • Provided friendly and efficient service to customers in a high-volume retail environment
  • Accurately processed cash, card, and contactless payments using POS system
  • Assisted customers with product enquiries and promotions
  • Maintained clean, organised checkout and shop floor areas in line with store standards
  • Supported stock replenishment and ensured products were well presented
  • Worked effectively during busy periods while maintaining attention to detail

Customer Service

My Lahore
Manchester, United kingdom
  • Delivered high-quality customer service in a fast-moving environment
  • Managed tills and handled payments accurately
  • Worked collaboratively with team members to ensure smooth daily operations
  • Maintained front-of-house cleanliness and presentation
  • Handled customer requests professionally and efficiently

Sales and Marchandising

Emporium mall

• Promoted safe working environment by implementing regulatory standards, policies and guidelines.

• Increased store sales by 20% through effective merchandising strategies and product placement, enhancing shopping experience for customers.

• Analyzed sales data to identify trends and adjust product displays, resulting in 10% increase in featured product sales.

Education

Master of Business Administration - Digital Marketing

Bpp University
Manchester
02.2025

Bachelor of Science - Chemistry

University of Central Punjab
Pakistan

Skills

  • Customer Service & Sales Support
  • Cash Handling & POS Operation
  • Fast-Paced Retail Environments
  • Teamwork & Communication
  • Stock Replenishment & Organisation
  • Visual Standards & Store Presentation
  • Time Management
  • Problem Solving
  • Customer engagement
  • Sales strategies
  • Team collaboration
  • Time management
  • Problem solving
  • Cash handling
  • Customer relationship management
  • Attention to detail
  • Up-Selling practices
  • Sales persuasion
  • Bill processing
  • Customer complaint management

Additional Information

  • Strong interest in fashion and current trends
  • Comfortable working flexible hours, including evenings and weekends
  • Quick learner with a positive attitude
  • Able to adapt quickly in a fast-paced retail environment

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Front of house team member

Kuwait Market

Customer Service

My Lahore

Sales and Marchandising

Emporium mall

Master of Business Administration - Digital Marketing

Bpp University

Bachelor of Science - Chemistry

University of Central Punjab
Javeria Yaqoob