Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Samir Motallebi

London,Southwark

Summary

A seasoned professional with expertise in leadership across diverse environments, adept at providing constructive criticism and integrating product knowledge. Demonstrates proficiency in customer relationship management systems and effective delegating, ensuring optimal team performance. Known for influential communication, mentoring and coaching, fostering strong customer relationships. Career goals include leveraging skills to drive organisational success and innovation.

Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in any role.

Overview

6
6
years of professional experience

Work History

Manager

The Blacksmith's
London, Southwark
11.2021 - Current
  • Delivered high-quality products to increase customer satisfaction.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Piloted change management initiatives successfully improving organisational adaptability.
  • Liaised with suppliers to ensure timely deliveries.
  • Cultivated strong relationships with clients to secure repeat business.
  • Delegated tasks efficiently to maximise productivity.
  • Implemented cost reduction measures, reduced overhead expenses.
  • Facilitated staff training, resulting in better customer service.
  • Enforced safety regulations to reduce workplace accidents.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.

Waiter bartender

Canada Water Cafe
London, Southwark
02.2019 - 12.2019
  • Enhanced customer experience by providing excellent service and product knowledge.
  • Served food promptly, resulting in improved customer satisfaction.
  • Maintained professional demeanour during peak hours to ensure smooth operations.
  • Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.
  • Implemented upselling techniques to enhance revenue generation for the establishment.
  • Demonstrated flexibility by covering various shifts as required.
  • Delivered high-quality service to customers, resulting in repeat business.
  • Managed cash register effectively, ensuring accurate transaction processing.
  • Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
  • Contributed towards team goals through effective collaboration with colleagues.
  • Utilised POS systems proficiently for seamless order processing and payment handling.
  • Took orders accurately whilst multitasking efficiently under pressure.
  • Prepared cocktails for enriching the bar's menu variety.

Education

GCSEs - N/A

Globe Academy
London
04.2016 - 06.2016

Skills

  • Leadership in diverse environments
  • Constructive criticism
  • Product knowledge and integration
  • Customer relationship management systems
  • Effective delegating
  • Influential communication
  • Mentoring and coaching
  • Customer relationship management

Affiliations

  • Guitar
  • Singing
  • Cars

Accomplishments

    Only accessible by the top students, I took part in a STEM course over 4 years at London's Imperial College. I have also taken part in work experience with Deloitte & Lendlease which was offered to only a select few.

Timeline

Manager

The Blacksmith's
11.2021 - Current

Waiter bartender

Canada Water Cafe
02.2019 - 12.2019

GCSEs - N/A

Globe Academy
04.2016 - 06.2016

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Samir Motallebi