Summary
Overview
Work history
Education
Skills
Timeline
Generic

Samantha Chirapura

Milton Keynes,Buckinghamshire

Summary

Dedicated professional with exceptional communication skills and a strong work ethic who regularly provides excellent customer service. Adaptable and successful at achieving sales targets by developing customer relationships. A versatile team player with skills that can be used to a variety of tasks, exhibiting excitement and proficiency in meeting a wide range of individual's needs.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work history

Store colleague

Holland and Barrett
Milton Keynes, Buckinghamshire
11.2023 - Current
  • Greeted customers with positivity, assisting with product and service inquiries.
  • Utilised in-store technology to complete various operational tasks.
  • Engaged customers in meaningful conversations to identify lifestyle needs and promote products.
  • Maintained store organisation by regularly refilling stock and tidying the shop floor.
  • Implemented effective communication strategies to enhance customer loyalty and secure enrolments in loyalty program.

Beauty Consultant

Boots
Milton Keynes, Buckinghamshire
06.2021 - 09.2022
  • Welcomed clients and provided in-store assistance to enhance customer experience.
  • Achieved KPI targets through collaboration and independent contributions.
  • Demonstrated product knowledge effectively, leading to increased sales.
  • Utilised POS systems to process in-store and online transactions efficiently.
  • Maintained store cleanliness and ensured stock availability regularly.
  • Delegated tasks in a fast-paced environment while collaborating with colleagues.

Sales assistant

BP
Milton Keynes, Buckinghamshire
01.2022 - 08.2022
  • Delegated tasks in a busy work environment ensuring customers had a welcoming experience in store.
  • Prepared food and drinks for customers in a efficient manner whilst adhering to health and safety policies.
  • Communicated with customers about the latest promotions and services to offer.
  • Used POS systems to serve customers in the store.
  • Maintained a professional and approachable environment by frequently refilling and organising stock as well as cleaning shop floor.

Education

NVQ Level 3 - Health and Social Care

St Paul's Catholic School
Milton Keynes
09.2020 - 07.2022

NVQ Level 3 - Business Diploma

St. Paul's Catholic School
Milton Keynes
09.2020 - 06.2022

GCSEs - Maths, English Language and English Literature

St.Paul's Catholic School
Milton Keynes
09.2014 - 06.2019

Skills

  • Communication
  • Collaboration
  • Independent
  • Customer Service
  • Upselling
  • Negotiation
  • Organised


Timeline

Store colleague

Holland and Barrett
11.2023 - Current

Sales assistant

BP
01.2022 - 08.2022

Beauty Consultant

Boots
06.2021 - 09.2022

NVQ Level 3 - Health and Social Care

St Paul's Catholic School
09.2020 - 07.2022

NVQ Level 3 - Business Diploma

St. Paul's Catholic School
09.2020 - 06.2022

GCSEs - Maths, English Language and English Literature

St.Paul's Catholic School
09.2014 - 06.2019
Samantha Chirapura