Samantha Chirapura
Milton Keynes,Buckinghamshire
Summary
Dedicated professional with exceptional communication skills and a strong work ethic who regularly provides excellent customer service. Adaptable and successful at achieving sales targets by developing customer relationships. A versatile team player with skills that can be used to a variety of tasks, exhibiting excitement and proficiency in meeting a wide range of individual's needs.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Store colleague
Holland and Barrett
Milton Keynes, Buckinghamshire
2023.11 - Current
- Greeted customers with positivity, assisting with product and service inquiries.
- Utilised in-store technology to complete various operational tasks.
- Engaged customers in meaningful conversations to identify lifestyle needs and promote products.
- Maintained store organisation by regularly refilling stock and tidying the shop floor.
- Implemented effective communication strategies to enhance customer loyalty and secure enrolments in loyalty program.
Beauty Consultant
Boots
Milton Keynes, Buckinghamshire
2021.06 - 2022.09
- Welcomed clients and provided in-store assistance to enhance customer experience.
- Achieved KPI targets through collaboration and independent contributions.
- Demonstrated product knowledge effectively, leading to increased sales.
- Utilised POS systems to process in-store and online transactions efficiently.
- Maintained store cleanliness and ensured stock availability regularly.
- Delegated tasks in a fast-paced environment while collaborating with colleagues.
Sales assistant
BP
Milton Keynes, Buckinghamshire
2022.01 - 2022.08
- Delegated tasks in a busy work environment ensuring customers had a welcoming experience in store.
- Prepared food and drinks for customers in a efficient manner whilst adhering to health and safety policies.
- Communicated with customers about the latest promotions and services to offer.
- Used POS systems to serve customers in the store.
- Maintained a professional and approachable environment by frequently refilling and organising stock as well as cleaning shop floor.
Education
NVQ Level 3 - Health and Social Care
St Paul's Catholic School
Milton Keynes 2020.09 - 2022.07
NVQ Level 3 - Business Diploma
St. Paul's Catholic School
Milton Keynes 2020.09 - 2022.06
GCSEs - Maths, English Language and English Literature
St.Paul's Catholic School
Milton Keynes 2014.09 - 2019.06
Skills
- Communication
- Collaboration
- Independent
- Customer Service
- Upselling
- Negotiation
- Organised
Timeline
Store colleague
Holland and Barrett
2023.11 - Current
Sales assistant
BP
2022.01 - 2022.08
Beauty Consultant
Boots
2021.06 - 2022.09
NVQ Level 3 - Health and Social Care
St Paul's Catholic School
2020.09 - 2022.07
NVQ Level 3 - Business Diploma
St. Paul's Catholic School
2020.09 - 2022.06
GCSEs - Maths, English Language and English Literature
St.Paul's Catholic School
2014.09 - 2019.06