Olayemi Idowu
Reading,Berkshire
Summary
Organised and approachable professional with experience working in a hospital environment and customer-facing roles. Skilled in providing a welcoming first point of contact, managing enquiries, and supporting administrative operations in busy environments. Known for strong communication skills, attention to detail, and the ability to remain calm and professional while assisting patients and staff. Committed to maintaining confidentiality and delivering high-quality service in healthcare settings.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Store colleague
Asda
Reading
2023.12 - Current
- Assisted customers with enquiries and provided friendly service in a fast-paced environment.
- Managed transactions and maintained accurate records.
- Handled customer concerns professionally and resolved issues efficiently.
- Maintained organised workspaces and ensured smooth daily operations
IT Support Officer
National Orthopaedic Hospital
Igbobi, Lagos
2022.08 - 2023.08
- Provided technical support to hospital staff across multiple departments.
- Assisted staff with system access, equipment issues, and troubleshooting.
- Maintained documentation and records related to system operations.
- Worked within a busy hospital environment requiring professionalism and confidentiality.
- Collaborated with administrative and clinical teams to ensure smooth daily operations.
Education
Master of Arts - Creative Advertising
Falmouth University
Falmouth 2023.09 - 2024.09
Bachelor of Science - Computer Science
Babcock University
Ogun State, Nigeria 2015.09 - 2019.06
Skills
Patient & Customer Support
- Greeting and assisting patients professionally
- Managing enquiries in person and by phone
- Handling sensitive information with confidentiality
Administration
- Appointment scheduling
- Managing records and documentation
- Data entry and database updates
Communication
- Clear communication with patients and staff
- Explaining processes and directions to visitors
- Handling difficult situations calmly
Organisation
- Managing multiple tasks in busy environments
- Maintaining organised reception areas
- Prioritising urgent requests
References
References available upon request.
Timeline
Store colleague
Asda
2023.12 - Current
Master of Arts - Creative Advertising
Falmouth University
2023.09 - 2024.09
IT Support Officer
National Orthopaedic Hospital
2022.08 - 2023.08
Bachelor of Science - Computer Science
Babcock University
2015.09 - 2019.06