sally mcgee
Aberdeen,Aberdeen City
Summary
Reliable individual with desire to provide practical support in busy pharmacy settings. Works thoroughly and attentively to complete tasks to specification. Committed to building knowledge and skills for increased capabilities and responsibilities.
Overview
10
10
years of professional experience
Work history
Pharmacy dispenser
Albyn Pharmacy
Aberdeen, Aberdeen City
01.2023 - Current
- Dispensed medications accurately whilst ensuring compliance with regulatory standards.
- Maintained stock levels of pharmaceutical products by monitoring inventory and placing orders.
- Collaborated with healthcare professionals to provide optimal patient care and medication management.
- Assisted in training new staff members on pharmacy procedures and customer service protocols.
- Resolved customer inquiries and concerns with professionalism and empathy, enhancing patient experience.
- Implemented organisational improvements to streamline processes and enhance workflow efficiency.
- Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
- Maintained high standard of patient care by accurately dispensing prescribed medications.
- Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
- Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
- Participated in regular audits resulting in thorough checks of processes and procedures.
- Regularly checked expiry dates on medicine stocks to prevent selling out-of-date products.
- Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
- Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
- Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
- Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
- Handled sensitive data responsibly adhering to GDPR guidelines at all times.
- Assisted in the ordering process for medical supplies enhancing inventory management.
- Answered questions and offered advice to inform patients regarding prescription orders.
- Processed repeat prescription requests for large patient base.
- Stored and rotated stock while upholding pharmacy policies.
Pharmacy dispenser
rosemount pharmacy
Aberdeen, Aberdeen City
09.2021 - 01.2023
- Dispensed medications accurately whilst ensuring compliance with regulatory standards.
- Maintained stock levels of pharmaceutical products by monitoring inventory and placing orders.
- Collaborated with healthcare professionals to provide optimal patient care and medication management.
Pharmacy dispenser
Lloyd's pharmacy
Aberdeen, Aberdeen City
01.2016 - 08.2021
- Dispensed medications accurately whilst ensuring compliance with regulatory standards.
- Maintained stock levels of pharmaceutical products by monitoring inventory and placing orders.
- Collaborated with healthcare professionals to provide optimal patient care and medication management.
Education
NVQ Level 2 - pharmacy counter assistant and pharmacy dispenser
NPA Nationsl pharmacy association
Aberdeen01.2016
Skills
- Customer service excellence
- Data confidentiality
- Training and mentoring
- Medication dispensing
- Patient care collaboration
- Patient query resolution
- Over-the-counter advice
- Pharmacy cleanliness
- Knowledge of pharmaceutical calculations
- Patient confidentiality adherence
- Medication disposal techniques
- Multitasking mastery
- Medical labelling proficiency
- Knowledge of generics
- Medication dispensation
- Medicine usage knowledge
- Non-Prescription advice provision
- Multitasking capability
- Product recalls monitoring
- Communication with pharmacists
- Ethical standards compliance
- Multitasking
- Stock management
- Hazardous waste management
- Medicine labelling
- Computer literate
- Clear communication
- Time efficiency
- Data protection compliance