Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Una McHugh

Irvinestown,Fermanagh

Summary

I have worked in a pharmacy setting for the last 25years, I have just completed my Pharmacy Technician course in August 2024. I have excellent knowledge of the dispensary and I am involved with the every day running of the dispensary. I also have great knowledge of OTC medications and I can give confident advice to customers and provide good patient care. I enjoy my work and I am always looking for ways to improve my knowledge. I am confident in delivering services to customers for example Blood pressure checks, Blood sugar monitoring, Cholesterol checks, Patient Medication. I have built up a great rapport with our customers over the years.

I feel I am hardworking with strong organisational skills.

I am a reliable individual with desire to provide practical support in busy pharmacy settings. Works thoroughly and attentively to complete tasks to specification. Committed to building knowledge and skills for increased capabilities and responsibilities.

Overview

24
24
years of professional experience
14
14
years of post-secondary education

Work history

Pharmacy dispenser

Liam Bradley
Enniskillen, Fermanagh
11.2022 - Current

Pharmacy dispenser

Lloyds Pharmacy
Enniskillen, Fermanagh
06.2003 - 11.2022
  • Liaised with healthcare providers for seamless coordination of prescriptions.
  • Enhanced team collaboration by communicating effectively with colleagues and supervisors.
  • Instructed on correct use of prescribed medications and warned of potential interactions or contraindications.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Provided relevant health advice to customers, promoting healthy living awareness.
  • Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
  • Advised patients on drug incompatibility and contraindications, minimising likelihood of ill effects.
  • Processed and dispensed prescriptions to doctors' instructions.
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
  • Engaged with GPs and local practices to drive service provisions.
  • Processed repeat prescription requests for large patient base.
  • Labelled medication with dose and administration guidance.
  • Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
  • Clarified unclear dosage instructions with authorising doctors.
  • Monitored inventory and purchased orders to maintain consistent stock.
  • Conducted medication reviews to ensure patient safety and adherence.
  • Handled sensitive data responsibly adhering to GDPR guidelines at all times.
  • Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
  • Processed prescriptions efficiently, ensuring all documentation was accurate and complete.
  • Regularly checked expiry dates on medicine stocks to prevent selling out-of-date products.
  • Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
  • Educated patients about correct medication dosage and storage.
  • Assessed patients' medical histories to check medication suitability.
  • Provided knowledgeable clinical advice to relieve and improve patients' everyday conditions.
  • Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
  • Stored medication according to specific temperature instructions.
  • Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
  • Assisted in the training of junior staff members to enhance team performance.
  • Supported patients by advising on dosage instructions and potential side effects of medications.
  • Offered best-possible medical advice to customers to improve health conditions.
  • Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
  • Ensured smooth operations for efficient customer service by managing stock levels effectively.
  • Liaised with healthcare professionals to ensure accurate prescription handling and delivery.

Pharmacy dispenser

Susan McGovern
Irvinestown, Fermanagh
08.2000 - 06.2003

Education

St Pauls Primary School
Irvinestown
09.1985 - 06.1992

GCSEs -

St Johns High School
Dromore
09.1992 - 06.1997

NVQ Level 2 - Childcare

Fermanagh College
Enniskillen
09.1997 - 06.2000

Skills

  • Accurate dispensing
  • Knowledge of generics
  • Pharmaceutical stock control
  • Confidentiality and GDPR
  • Blood glucose testing
  • Medication dispensation
  • Meticulous attention to detail
  • Covid-19 vaccine procedures
  • Clear communication
  • Over-the-counter advising
  • Medicinal knowledge
  • Prescription decoding
  • FDA Drug Safety Guidelines
  • Health promotion advocacy
  • Drug storage expertise
  • Pharmacy PMR software
  • Controlled drug logging
  • Computer literate
  • Medicine optimisation
  • Customer service excellence
  • Empathy and compassion
  • Prescription dispensing
  • Confidentiality maintenance
  • GDPR and confidentiality
  • Dispensing medicines
  • MHRA Drug Safety Guidelines

Affiliations

  • Running
  • Gaelic Football
  • Circuit training and Hyrox

Accomplishments

Pharmacy Technician course - completed August 2024

Timeline

Pharmacy dispenser

Liam Bradley
11.2022 - Current

Pharmacy dispenser

Lloyds Pharmacy
06.2003 - 11.2022

Pharmacy dispenser

Susan McGovern
08.2000 - 06.2003

NVQ Level 2 - Childcare

Fermanagh College
09.1997 - 06.2000

GCSEs -

St Johns High School
09.1992 - 06.1997

St Pauls Primary School
09.1985 - 06.1992
Una McHugh