Haaris Ellahi
Birmingham
Summary
I am an enthusiastic, hardworking individual who has a passion for learning new skills. In the future I intend to carry forward Accounting and finance into a job which leads me to a higher attaining future. I am currently in my last year at Birmingham City University studying a 4-year course. I have worked for 2 years at Lloyd's pharmacy on vicarage road. I am currently working at Boots pharmacy since March 2024.
Motivated Pharmacy Dispenser with a deep understanding of overall pharmacy operations and pharmaceutical dispensary methods. Focused on delivering high-level support to customers in a friendly and fast manner resulting in improved satisfaction. Attentive professional with 3+ years of success dispensing accurate orders per day while informing customers on healthcare needs.
Experienced in providing exceptional customer service in fast-paced pharmacy setting. I am a confident personality that can bring a lot to any company, I have got confidence, brilliant presenting skills and leadership qualities and I consider myself a nice person to work with and getting the best version out of everyone
Overview
5
5
years of professional experience
Work History
Pharmacy Dispenser
Boots Pharmacy
03.2024 - 05.2026
- I have recently found a job for myself which is dependent on customer service
- My job is a health care assistant at a pharmacy which leads me to inherit new skills like my excellent communication and patient which is needed in real life for many job applications
- Also gained from that is a healthcare assistant course certificate (S/NVQ Level 2) and dispenser course certification.
- Ensured all prescribed products were picked and dispensed accurately.
- Labelled and dispensed prescriptions, complying with patient confidentially and data protection protocols.
- Ensured customers left feeling informed and confident about their healthcare needs.
- Delivered exceptional customer service, addressing queries and concerns with empathy and professionalism.
- Operated automated pharmacy storage and dispensing system correctly and safely.
- Processed prescription orders efficiently, utilising pharmacy computer systems for accurate records management.
- Monitored refrigerated medications to ensure they were stored within appropriate temperature ranges.
- Contributed to team meetings, sharing insights and suggestions for improving pharmacy services.
- Prepared blister packs and other compliance aids, facilitating easier medication management for patients.
- Maintained excellent knowledge of medical products and treatments for informed, dependable customer care.
- Identified and counted drugs for new prescriptions, refills and clinical trials under pharmacist supervision.
- Collaborated with pharmacists to verify medication dosages and instructions, ensuring precise patient care.
- Communicated with medical offices to obtain refills on patients' behalf.
- Maintained a clean and organised dispensing area, adhering to hygiene and cleanliness standards.
- Conducted regular audits of controlled drugs to comply with regulatory and legal requirements.
- Provided expert advice on over-the-counter medications and healthcare products, enhancing patient care.
Pharmacy Dispenser
Lloyd's Pharmacy
Birmingham, Solihull
08.2021 - 10.2023
- Ensured all prescribed products were picked and dispensed accurately.
- Ensured customers left feeling informed and confident about their healthcare needs.
- Labelled and dispensed prescriptions, complying with patient confidentially and data protection protocols.
Education
Accounting and finance Degree (4-year course) -
BIRMINGHAM CITY UNIVERSITY
2027
Maths, Science (Triple Science), English Language and Literature, Statistics, ICT, History, PE, RE -
NINESTILES ACADEMY
Hall greenA-level Statistics, A-level Economics, A-level History -
SOLIHULL SIXTH FORM COLLEGE
SolihullSkills
- Organizational and communication skills
- Attendance and punctuality
- Time management
- ICT proficiency and Microsoft Office knowledge
- Customer service excellence
- Situational awareness
- Stress resilience
- Effective delegation
- Critical thinking
- Resilience under pressure
- Health promotion advocacy
- Healthcare leadership
- Inventory management
- Empathy and compassion
- Medicine dispensing
- MHRA drug safety compliance
- Drug interaction analysis
- Problem solving
- Attention to detail
- Confident communicator
- Confident solo performances
- Confident in high-risk environments
- Confident performer
- Confident speech delivery
- Confident leadership style
- Confident presenting
- Confident multi-tasker
- Outgoing and confident personality
- Presenting at conferences
- Presenting skills
- Presenting designs
- Presenting and public speaking
- Pitching and Presenting
- Presenting data findings
- Confident and assertive
- Presenting concepts creatively
References
References upon request
Hobbies and Interests
I enjoy playing sports and socializing with my friends, I also have a keen interest in Islamic studies, and I can speak and understand Urdu.
Languages
Urdu
Upper Intermediate
B2
Timeline
Pharmacy Dispenser
Boots Pharmacy
03.2024 - 05.2026
Pharmacy Dispenser
Lloyd's Pharmacy
08.2021 - 10.2023
Accounting and finance Degree (4-year course) -
BIRMINGHAM CITY UNIVERSITY
Maths, Science (Triple Science), English Language and Literature, Statistics, ICT, History, PE, RE -
NINESTILES ACADEMY
A-level Statistics, A-level Economics, A-level History -
SOLIHULL SIXTH FORM COLLEGE