Sally Atkins
Canterbury,Kent
Summary
Experienced bar professional with a strong focus on customer service and maintaining a welcoming atmosphere. Demonstrates expertise in pub safety procedures, cash handling, and efficient use of bar equipment. Skilled in beer tap operation, product stocking, and crafting cocktails with passion. Committed to flexible working hours and comfortable with late shifts to ensure seamless service delivery. Career goal includes enhancing knowledge of drink recipes and further developing skills in the hospitality industry.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Bar staff member
Haven Holidays
Bognor Regis, West Sussex
2025.07 - 2025.09
- Provided exceptional customer service by attentively taking drink orders and ensuring timely delivery.
- Maintained cleanliness and organisation of bar area, ensuring compliance with health and safety regulations.
- Collaborated with team members to create a welcoming atmosphere for patrons during busy shifts.
- Assisted in training new staff on bar procedures and customer engagement techniques.
- Mixed and served a variety of alcoholic and non-alcoholic beverages according to established recipes.
- Handled cash transactions and managed till accurately, ensuring seamless end-of-shift reconciliation.
- Adapted to changing circumstances by efficiently managing multiple tasks in a fast-paced environment.
- Engaged in upselling techniques, boosting sales revenue.
Retail worker
Tesco Extra
Bognor Regis, West Sussex
2023.04 - 2025.07
- Assisted customers in selecting products and provided detailed recommendations based on needs.
- Maintained cleanliness and organisation of store displays to create a welcoming shopping environment.
- Collaborated with team members to ensure efficient stock replenishment throughout the store.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Created attractive product displays that stimulated customer interest and purchases.
Waitress
Fino Restaurant
Bognor Regis, West Sussex
2022.08 - 2023.04
- Provided attentive service to customers, ensuring satisfaction throughout dining experience.
- Managed multiple tables efficiently, prioritising tasks to optimise workflow during busy periods.
- Delivered food and beverages promptly, maintaining high standards of presentation and accuracy.
- Assisted in training new staff members, sharing knowledge of menu items and service techniques.
- Provided top-notch service to customers, improved overall dining experience.
- Met special dietary requests with careful preparation and presentation of dishes.
Waitress
The Lobster Pot Cafe
Bognor Regis, West Sussex
2022.01 - 2023.04
- Provided exceptional customer service by attentively listening to patrons' needs and ensuring satisfaction.
- Assisted in menu recommendations and effectively communicated daily specials to enhance dining experience.
- Managed multiple tables simultaneously, demonstrating strong organisational skills and ability to prioritise tasks.
- Processed customer orders accurately, utilising POS system to maintain efficient service flow.
- Collaborated with kitchen staff to ensure timely delivery of meals and resolve any order discrepancies.
Education
GCSEs -
Felpham Community College
Bognor Regis, West Sussex 2018.09 - 2022.06
A-Levels - Forensic and Criminal Investigation
Chichester College
Chichester 2022.09 - 2024.06
Skills
- Product stocking
- Time-Efficient service
- Pub safety procedures
- Use of bar equipment
- Passion for craft cocktails
- Beer tap operation
- Bar cleaning procedures
- Knowledge of drink recipes
- Flexible working hours
- Maintaining bar atmosphere
- Comfortable with late hours
- Cash handling
- Customer Service
Timeline
Bar staff member
Haven Holidays
2025.07 - 2025.09
Retail worker
Tesco Extra
2023.04 - 2025.07
A-Levels - Forensic and Criminal Investigation
Chichester College
2022.09 - 2024.06
Waitress
Fino Restaurant
2022.08 - 2023.04
Waitress
The Lobster Pot Cafe
2022.01 - 2023.04
GCSEs -
Felpham Community College
2018.09 - 2022.06