Curtis Neaverson
Brighouse,Calderdale
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Bar staff member
Stonegate Pubs
2025.04 - Current
- Supported customer satisfaction through provision of exceptional service.
- Maintained accurate records of transactions to prevent discrepancies.
- Executed end-of-day cleaning duties, preparing bar for following day's operations.
- Sanitised bar area to uphold hygiene standards.
- Verified identification to ensure compliance with legal requirements.
- Resolved customer disputes effectively, safeguarding business reputation.
- Prepared beverages to guarantee quality consistency.
- Coordinated with kitchen staff for efficient service delivery.
- Utilised upselling techniques to enhance sales revenue.
- Processed cash transactions ensuring precise accounting.
Team member
Co-op
Brighouse, Calderdale
2024.03 - 2024.12
- Displayed teamwork skills to improve overall productivity.
- Developed training programs, leading to skill enhancement.
- Improved team communication by organising weekly meetings.
- Maintained high standards of food hygiene, securing customer trust.
- Managed cash register transactions for accurate record keeping.
- Achieved efficient workflow with proper time management.
- Provided excellent customer service to enhance business reputation.
- Upheld company policies strictly, fostering a compliant work environment.
- Optimised inventory control for streamlined operations.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
DHL Work Experience
DHL
Halifax, Calderdale
2023.06 - 2023.12
- Carried out deliveries accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
Education
Level 2 Motor Vehicle certificate - Mechanics
Calderdale College
Halifax 2023.09 - 2025.07
Skills
- Stock rotation practices
- Use of bar equipment
- Maintaining bar atmosphere
- Knowledge of drink recipes
- Product stocking
- Alcohol serving techniques
- Draft system use
- Pub safety procedures
- Transaction recording
- Handling customer complaints
- Knowledge of licensing laws
- Order verification expertise
- Use of diagnostic equipment
- Tenacious repair focus
- Resourceful thinking
- Battery inspection and replacement
- Knowledge of automotive electronics
- Vehicle inspection techniques
- Repairing vehicles
- Technical proficiency
- Cash handling
- Customer Service
- Customer relations
- Product knowledge
Timeline
Bar staff member
Stonegate Pubs
2025.04 - Current
Team member
Co-op
2024.03 - 2024.12
Level 2 Motor Vehicle certificate - Mechanics
Calderdale College
2023.09 - 2025.07
DHL Work Experience
DHL
2023.06 - 2023.12