Sally Archer
Newark-on-Trent,Nottinghamshire
Summary
Compassionate healthcare professional specialising in dementia care with a strong background in patient management. Developed and implemented effective care plans in nursing and care home settings, ensuring high-quality personal and home health care. Skilled in addressing customer complaints and enhancing patient well-being through dedicated service and ongoing improvement in health care practices.
Overview
1
1
Certification
4
4
years of post-secondary education
31
31
years of professional experience
Work history
Bar Staff
The Bottle and Glass
Newark-on-Trent
2025.06 - 2025.07
- Made cocktails for customer enjoyment.
- Delivered attentive customer service by efficiently taking orders, addressing inquiries, and ensuring cleanliness of tables while serving food and drinks.
- Restocked bar efficiently during busy periods.
- Liaised with kitchen staff for seamless service delivery.
Health Care Assistant
The Troc residential home
Newark-on-Trent
2022.04 - 2022.10
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted with personal care, including hygiene activities and changing pads, creating a comfortable and hygienic environment for patients.
- Provided emotional support to patients and their families during difficult times.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
Health Care Assistant
strawberry fields care home
Newark-on-Trent
2018.06 - 2019.02
- Changed wound dressings regularly to enhance the healing process.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Personal care Supported clients during meals by providing utensils and assistance, promoting independence and dignity. and drinking Aided clients during showers, enhancing safety and maintaining hygiene standards. and Changed bath pads for clients, ensuring comfort and upholding hygiene. etc
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them.
McDonalds Crew Member
McDonald's
Newark-on-Trent
2017.02 - 2018.07
- Recorded customer orders accurately to ensure efficient service. Cleared spillages promptly to enhance safety for customers and staff, Conducted thorough cleaning of all equipment. Delivered exceptional customer service support to enhance customer satisfaction.Managed till operations effectively. Resolved customer complaints professionally
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
Health Care Assistant
farndon unit
NEWARK
2017.02 - 2018.03
- Assisted young and older adults with mental health needs in a low secure unit, enabling them to navigate daily challenges effectively.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
Health Care Assistant
Direct Health Care
nottinghamshire
2002.09 - 2003.11
- Delivered personal care services in clients' homes, ensuring comfort and hygiene through cooking and cleaning.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
Hairdressing
Nicholas Roberts
Newark-on-Trent, Nottinghamshire
1995.06 - 1997.09
- Completed YTS course, acquiring foundational skills in hairdressing
- Handled cash transactions accurately; ensured smooth end-of-day reconciliation process.
- Offered advice on hair care products to boost sales.
- Delivered exceptional quality blow-drying and curling services, promoting client loyalty.
Bar Staff
caesars palace
Newark-on-Trent
1997.01 - 1997.08
- Assisted customers with inquiries and product selections to enhance their experience , Managed inventory levels to ensure product availability and minimise stockouts , Maintained cleanliness of bar area to uphold health standards and create a welcoming environment , Restocked shelves with products to enhance merchandising , Cleared waste bins to maintain cleanliness in the workspace
- Rotated stock regularly, reducing waste from expired products.
- Helped organise special events at the bar.
- Handled cash transactions to ensure accurate accounting.
Waitress
qualitat fish and chips
Newark-on-Trent
1994.09 - 1995.09
- Took customer orders, served customers, and ensured cleanliness at front desk, providing friendly customer service and answering phone inquiries
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Advanced team efficiency by assisting in training new waitstaff members.
- Collaborated with kitchen staff to ensure order accuracy.
Education
Hairdressing (Level 1-3) -
Newark chamber of commerce
Newark-on-Trent, Nottinghamshire 1994.06 - 1997.10
IT - Business administration
Newark on trent
Newark-on-Trent 1996.09 - 1997.09
Skills
- Customer service
- Team collaboration
- Bar service
- Beverage knowledge
- Inventory management
- Event coordination
- Conflict resolution
- Sales techniques
- Mixology skills
- Cash handling
- Customer engagement
- Problem solving
Certification
Care Certificate
Personal Details
- Eligible to work in the UK: Yes
- Highest Level of Education: GCSE or equivalent
- Industry: Healthcare
- Total years of experience: 10
Affiliations
- diamond art ,cleaning
Timeline
Bar Staff
The Bottle and Glass
2025.06 - 2025.07
Health Care Assistant
The Troc residential home
2022.04 - 2022.10
Health Care Assistant
strawberry fields care home
2018.06 - 2019.02
McDonalds Crew Member
McDonald's
2017.02 - 2018.07
Health Care Assistant
farndon unit
2017.02 - 2018.03
Health Care Assistant
Direct Health Care
2002.09 - 2003.11
Bar Staff
caesars palace
1997.01 - 1997.08
IT - Business administration
Newark on trent
1996.09 - 1997.09
Hairdressing
Nicholas Roberts
1995.06 - 1997.09
Waitress
qualitat fish and chips
1994.09 - 1995.09
Hairdressing (Level 1-3) -
Newark chamber of commerce
1994.06 - 1997.10