Lola Harding

As a competitive dancer of at least a decade, I've learnt many things including team work, resilience, and, if nothing else, I can keep a smile on during stressful or undesirable situations It's important, as part of a team, to be on time and engaged as it not only benefits me but makes the sessions more productive for everybody else I love working as part of a team, the support I am given and can give is unmatched and infinitely helpful, but I also enjoy individual tasks as I feel more connected to them That, I think, is the joy of being in a team as it often acts as a support system for your own personal growth; providing motivation and help as you adapt to what is necessary at the time, and being a consequence of sorts if you don't put enough effort into your responsibilities

Thanks to my years in a team, I've grown to appreciate this system and feel as though I can work equally as well in a group as I can individually because I know what I exceed at and what I may need advice for

Also, being a reader from a young age, I've been told that I can speak and phrase writing clearly and eloquently I believe it's very important to be articulate and have an expansive vocabulary which I try to grow and use as much as I can Relating to this, I've always found language very interesting and currently take Spanish at A-level Learning a foreign language is not only something I truly enjoy but helps my ability to learn from and speak with other people - even in English Spanish also helps me to better understand English as the languages are related

I like to be on time and make a point to be punctual to my job(s) and other commitments where it is unfair if I am late My knowledge of customer service, specifically complaints, was expanded during my work experience week with the Bank of Ireland where I learnt to remain patient in a professional setting and try to understand the customer's concerns as I figure out how best to compensate and reassure them

Another important experience of mine, and one I can finally appreciate, is my DofE bronze and silver I volunteered with the Rainbows girl guiding group for the silver's obligatory 6 months where I often handled the games or individual activities for the scouts and came to understand what it's like to work in a fast-paced, high-responsibility environment Whilst on the actual expeditions, I learnt a very important lesson in morale and positivity, no matter the conditions I believe I gained the ability to encourage and re-invigorate my teammates on these trips and this is a skill I believe to be invaluable in a working environment that includes customer service

• Product stocking

• Event set-up knowledge
• Basic mathematics
• Transaction recording
• Handling customer complaints
• Maintaining bar atmosphere
• Customer Service