Levi Whitehead
Ilkeston,Derbyshire
Summary
Friendly Bartender with exceptional time management and customer service skills. Keep work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons.
Friendly and adaptable, equipped with strong communication and teamwork skills, paired with keen ability to handle high-pressure environments. Possess solid foundation in customer service and problem-solving, ensuring seamless and enjoyable experience for patrons. Ready to contribute to positive and energetic atmosphere that enhances customer satisfaction and loyalty.
Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
Work history
Bar staff
Borough arms
Ilkeston, Derbyshire
2024.12 - Current
- Handled cash transactions to ensure accurate accounting.
- Made cocktails for customer enjoyment.
- Prepared beverages, ensuring consistent quality.
- Maintained professional knowledge about various drink recipes and offerings.
- Restocked bar efficiently during busy periods.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Engaged in upselling techniques, boosting sales revenue.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Assisted in training new staff, contributing to team efficiency.
- Ensured customer satisfaction by providing excellent service.
- Served customers to foster a friendly atmosphere.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
Bar and waiting staff
Greenking
Ilkeston , Derbyshire
2024.01 - 2024.10
- Managed table settings, ensuring neat arrangement.
- Displayed good knowledge of menu items, assisting customers make informed choices.
- Demonstrated understanding of allergen management.
- Increased efficiency with quick and accurate order taking.
- Promoted special offers to boost sales revenue indirectly.
- Showcased professional etiquette when interacting with guests, contributing to brand image positively.
- Prioritised multitasking under high pressure situations, improving overall service speed.
- Handled cash transactions accurately whilst maintaining financial integrity at all times.
- Greeted every guest warmly upon arrival, setting positive atmosphere from the start.
Transport coordinator
Lobina transport
Ilkeston, Derbyshire
2023.08 - 2023.09
- Handled emergency situations effectively maintaining calm under pressure.
- Resolved transportation problems swiftly, minimising disruptions.
- Used technology efficiently to get the best and fastest results
- Liaised with clients to facilitate prompt deliveries.
- Created good relationships with drivers and customers.
Education
GCSEs - Geography
Kirkhallam community academy
Ilkeston 06.2022
GCSEs - Design and technology
Kirkhallam community academy
Ilkeston06.2022
GCSEs - Physical Education
Kirkhallam community academy
Ilkeston06.2022
GCSEs - Biology
Kirkhallam community academy
Ilkeston06.2022
GCSEs - Chemistry
Kirkhallam community academy
Ilkeston06.2022
GCSEs - Physics
Kirkhallam community academy
Ilkeston06.2022
GCSEs - English Language
Kirkhallam community academy
Ilkeston06.2022
GCSEs - English Literature
Kirkhallam community academy
Ilkeston06.2022
GCSEs - Maths
Kirkhallam community academy
Ilkeston06.2022
Skills
- Basic mathematics
- Passion for craft cocktails
- Event set-up knowledge
- Time-Efficient service
- Bottling equipment usage
- Maintaining bar atmosphere
- Recognising underage patrons
- Draft system use
- Comfortable with late hours
- Bar cleaning procedures
- Handling customer complaints
- Patience and tolerance
- Use of bar equipment
- Stock rotation practices
- Flexible working hours
- Handle intoxicated customers
- Cash handling
- Customer Service
- Payment Processing
- Verbal communication
- Outstanding customer service
- Professional attitude
- Beverage upselling
- Till and cash handling
- Bar cleaning and maintenance
- Team collaboration
- Glass collection
- Employee training
- Beer gas changing
- Keg tapping
- Cash and credit transactions
Timeline
Bar staff
Borough arms
2024.12 - Current
Bar and waiting staff
Greenking
2024.01 - 2024.10
Transport coordinator
Lobina transport
2023.08 - 2023.09
GCSEs - Geography
Kirkhallam community academy
GCSEs - Design and technology
Kirkhallam community academy
GCSEs - Physical Education
Kirkhallam community academy
GCSEs - Biology
Kirkhallam community academy
GCSEs - Chemistry
Kirkhallam community academy
GCSEs - Physics
Kirkhallam community academy
GCSEs - English Language
Kirkhallam community academy
GCSEs - English Literature
Kirkhallam community academy
GCSEs - Maths
Kirkhallam community academy