Sahar Ali
Old Trafford,Trafford
Summary
A dedicated professional with a strong foundation in customer service and support, complemented by excellent communication skills and efficient time management. Demonstrates situational awareness and fire safety consciousness, ensuring a safe and productive environment. Skilled in operations management, delegation capacity, and organisational skills, driving results through analytical and critical thinking. Committed to fostering client relationships with a motivational prowess and results-driven attitude. Aspires to leverage these competencies towards enhancing operational efficiency and client satisfaction in future roles.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Warehouse operative
GXO Logistics
Trafford Park, Trafford
2023.11 - Current
- Coordinated with management, contributed valuable input during team meetings.
- Assisted team members in loading large items safely onto delivery trucks.
- Inspected goods upon arrival, reported any discrepancies or damages.
- Filed records to maintain accurate stock documentation.
- Packed orders for timely dispatch to customers and retail outlets.
- Facilitated smooth workflow by promptly processing incoming stocks.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Events staff member
Hap Recruitment
Manchester
2025.07 - Current
- Managed the registration desk efficiently, making check-in process seamless for delegates.
- Ensured safety regulations adherence to create a secure environment for attendees.
- Managed ticket sales for successful crowd management.
- Collaborated closely with event planners to understand client needs and expectations better.
- Provided first-class hospitality services, resulting in repeat business.
- Increased attendee satisfaction by delivering exceptional customer service during events.
- Liaised effectively with vendors ensuring timely set-up and breakdown of events.
- Promoted a welcoming atmosphere by greeting and directing guests promptly upon arrival.
- Ensured smooth event flow by managing logistics and coordinating with various teams.
- Maintained calm under pressure whilst dealing with unforeseen event issues.
- Assisted in post-event clean up, leaving the venue spotless every time.
- Delivered information clearly to attendees, enhancing their understanding of the programme details.
Maths Tutor: Levels 4, Level 3, GCSE, 11+
Various Schools, 1:1 Tutoring
Manchster
2019.01 - 2026.01
- Supported students with helpful study habits and exam strategies.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Utilized diverse teaching strategies and resources to help students better understand math concepts.
- Monitored student progress and provided timely feedback on performance reports to assist with goal-setting.
- Developed and implemented individualized lesson plans for each student, tailored to their individual needs.
Operations Manager
ACD Electrical and Plumbing
2015.12 - 2019.07
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Liaising with suppliers and contractors
- Liaising with staff in other departments
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Education
MEng - Aerospace Engineering with Pilot Studies
University of Lancashire
Preson 2024.09 - 2028.05
Advanced Diploma - Electro-Mechanical Engineering
Uxbridge College
Uxbridge 2010.09 - 2012.06
Skills
- Customer service
- Customer support
- Efficient time management
- Excellent communication
- Situational awareness
- Fire safety awareness
- Motivational prowess
- Safety consciousness
- Time efficiency
- Operations Management
- Delegation capacity
- Excellent communication skills
- Organisational Skills
- Public Speaking
- Analytical and Critical Thinking
- Results-Driven attitude
- Client relationship
Additional Information
- Full Driver's License, current valid UK passport
Affiliations
- Reading
- Writing
- Film industry
- Space
- Astronomy
Languages
Arabic
Native
References
References available upon request.
Timeline
Events staff member
Hap Recruitment
2025.07 - Current
MEng - Aerospace Engineering with Pilot Studies
University of Lancashire
2024.09 - 2028.05
Warehouse operative
GXO Logistics
2023.11 - Current
Maths Tutor: Levels 4, Level 3, GCSE, 11+
Various Schools, 1:1 Tutoring
2019.01 - 2026.01
Operations Manager
ACD Electrical and Plumbing
2015.12 - 2019.07
Advanced Diploma - Electro-Mechanical Engineering
Uxbridge College
2010.09 - 2012.06