Fino Pious

• Maintained cleanliness and organisation of warehouse to support
smooth workflow.
• Transferred materials weighing up to 10kg above head using safe
manual lifting techniques.
• Regularly exceeded performance and productivity targets through
accurate, efficient picking and packing.
• Transported pallets and heavy stock using forklift equipment.
• Picked orders to meet productivity targets.
• Assisted team members with picking, packing and processing tasks
to increase overall warehouse efficiency.
• Selected, stored and used appropriate equipment to perform
picking and packing tasks.

• Cleaned and organised product displays during shift.
• Maintained cleanliness of shop floor, restacking and folding items.
• Listened to customers and recommended products based on their
needs.
• Greeting Customers and providing excellent customer service.
• Maintaining high standards of customer service during high
volume, fast-paced operations.

• Maintained brand image by keeping neat personal appearance.
Processed cash, credit card and voucher payments using POS
terminals.
• Demonstrated full knowledge of all menu items, contents and
preparation methods to provide suggestions based on customer
preference.
• Developed cocktail knowledge with focus on mixology to deliver
accurate drinks upon request.
• Used various glass styles, from jars to vintage containers to
creatively present drinks.
• Conducted ID checks in line with Challenge 25 rules and
regulations.
• Prepared restaurant tables to be aesthetically pleasing and
comfortable for guests.
• Taking beverage orders from customers or wait staff and serving
drinks as Requested.
• Providing a positive and friendly guest experience by interacting
with customers/Clients.
• Keeping a well-stocked bar with an adequate supply of liquor, beer,
wine, mixers, ice, napkins, straws, glassware, and other Accessories.
• Cleaning the bar, tables, chairs, and work area to maintain a
sanitary Environment Complying with all food and beverage
regulations.

• Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
• Provided efficient food and drinks service for high levels of customer satisfaction.
• Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
• Maintained bar stocks, replenishing daily as necessary.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
• Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Addressed and escalated customer complaints to amplify guests' experience.
• Prepared ingredients and garnishes for cocktails and signature bar drinks.
• Followed food safety and hygiene requirements to protect guests.
• Inspected customer identification to verify age against legal standards.
• Input orders into register, calculated bills and collected payments.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.