Receptionist in GP Surgery
Greengate Medical Centre
02.2024 - 02.2024
- Gained insight into healthcare team dynamics and executed essential support tasks during work experience at Greengate Medical Centre.
- Actively listened to customers to fully understand requests and address concerns.
- Collaborated with team members to achieve target results.
- Achieved service time and quality targets.
- Managed complaints with calm, clear communication and problem-solving.
- Handled customer concerns and escalated major issues to supervisor.