RYAD HASAN AHMED
London,United Kingdom
Summary
Detail-oriented professional with strong expertise in customer service, communication, and problem-solving, complemented by a positive attitude and a commitment to health and safety awareness. Proficient in CAD software, including CATIA and Solidworks, as well as STARCCM+, showcasing technical aptitude for design and simulation tasks. Dedicated to continuous learning and professional growth while delivering exceptional results in dynamic environments.
Overview
12
12
years of post-secondary education
12
12
years of professional experience
Work history
Receptionist in GP surgery
St. Luke's Medical Centre Dr. Ruiz Dr. Joarder
Canning Town, London
2025.06 - 2026.07
- Prioritised tasks during peak times ensuring smooth operation.
- Transcribed doctor's notes accurately, aiding in precise record keeping.
- Coordinated laboratory services for accurate diagnostic results.
- Ensured timely referral of patients by maintaining close coordination with specialists.
- Facilitated smooth communication between doctors and patients, leading to improved understanding of medical conditions.
- Organised patient follow-ups, resulting in better health management.
- Handled incoming calls, ensuring prompt response to enquiries.
- Updated electronic health records regularly, guaranteeing data accuracy.
- Processed prescription requests promptly, enhancing patient experience.
- Managed patient records to ensure accuracy and confidentiality.
- Maintained timely check-in services, noting patient arrivals for efficient appointment running.
Event Steward
Carlisle Support Services
London
2024.03 - 2026.07
- Advised customers on hospitality facilities and their locations, improving event site flow.
- Checked tickets and scanned customers into venues efficiently, reducing queue times.
- Managed ticket verification processes, ensuring a seamless admission of guests to events.
- Carefully controlled customer entry, maintaining continued compliance with agreed venue capacity.
- Monitored and reported any suspicious activities to security personnel, contributing to a secure event environment.
- Coordinated with team members to cover all event steward responsibilities effectively, ensuring no task was overlooked.
- Facilitated communication between event staff and attendees, ensuring clear and effective information dissemination.
- Monitored crowd dynamics to maintain safety and address potential hazards promptly.
- Upheld strict confidentiality regarding event details and guest information, maintaining professional integrity.
Shadow Mechanic
Globe International Autos
London
2014.10 - 2014.11
- Two-week work experience in October 2014 with Globe International Autos
- During my time I was:
- Shadowing mechanics and diagnosticians
- Reading service reports
- General cleaning and maintenance of space and equipment
- Referring customer enquiries to a member of staff
- Some small office duties
- Post duties
- Making tea.
Education
Master of Science - Mechanical Engineering
University of Hertfordshire
Hatfield 2023.09 - 2025.07
Bachelor of Engineering - Automotive Engineering with Motorsport
University of Hertfordshire
Hatfield 2018.09 - 2022.07
BTEC Level 3 and A-Levels - Engineering Diploma, Mathematics, Physics
London Design and Engineering UTC
London, ENG 2016.09 - 2018.07
GCSEs - Design & Technology, Mathematics, English Language, English Literature, Science, Additional Science
Morpeth School
London, ENG 2011.09 - 2016.07
Skills
- Positive attitude
- Customer Service
- Communication skills
- Problem-solving
- Willingness to learn
- Health and safety awareness
- Proficiency in Microsoft Software
- CAD proficiency (CATIA and Solidworks)
- Proficiency in STARCCM
Interests
Reading Motorsport articles. Watching and playing football. Engaging in current political affairs
Timeline
Receptionist in GP surgery
St. Luke's Medical Centre Dr. Ruiz Dr. Joarder
2025.06 - 2026.07
Event Steward
Carlisle Support Services
2024.03 - 2026.07
Master of Science - Mechanical Engineering
University of Hertfordshire
2023.09 - 2025.07
Bachelor of Engineering - Automotive Engineering with Motorsport
University of Hertfordshire
2018.09 - 2022.07
BTEC Level 3 and A-Levels - Engineering Diploma, Mathematics, Physics
London Design and Engineering UTC
2016.09 - 2018.07
Shadow Mechanic
Globe International Autos
2014.10 - 2014.11
GCSEs - Design & Technology, Mathematics, English Language, English Literature, Science, Additional Science
Morpeth School
2011.09 - 2016.07