Enoch Kamau
Peterborough,United Kingdom
Summary
Dedicated professional with extensive experience in customer service, administrative support, and person-centred care. Demonstrates strong communication skills with diverse populations, efficient appointment management, and accurate record-keeping. Organised and adaptable, maintains composure under pressure while excelling both independently and collaboratively. Focused on providing high-quality support, fostering dignity and respect, and ensuring a welcoming environment for clients and visitors.
Overview
8
8
years of professional experience
Work history
Receptionist in GP surgery
DHUHealthcare
Corby, Northamptonshire
2026.07 - Current
- Handled incoming calls, ensuring prompt response to enquiries.
- Addressed patient concerns effectively, improving overall satisfaction levels.
- Managed patient records to ensure accuracy and confidentiality.
- Organised patient follow-ups, resulting in better health management.
- Coordinated laboratory services for accurate diagnostic results.
- Maintained a clean and organised reception area for better work environment.
- Assisted in the training of new staff members, contributing to team growth.
Support Worker
GND Support
Milton keynes, Bucks
2021.07 - 2026.07
- Developed and implemented individual care plans, tailoring services to meet the unique needs of each client.
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Provided emotional support and companionship, fostering social connections and reducing client isolation.
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Empowered clients to manage financial responsibilities and personal care effectively.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Documented client progress and interventions, facilitating tailored care and continuous improvement in service delivery.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
Customer Service Cashier
Wilkinson
Peterborough, Cambs
2018.04 - 2018.11
- Processed financial transactions using cash registers and card machines, ensuring accuracy and security of payments.
- Operated multiple till systems, demonstrating adaptability and technical proficiency.
- Organised customer queues efficiently effectively, reducing wait times and improving overall customer satisfaction.
- Ensured compliance with age verification policies for restricted products, fostering a safe shopping environment.
Education
GCSEs - Maths, English Lit, English Lang, Core science, Additional science, Design & Tech, Applied Business, Geography
Milton Keynes Academy
Milton keynes, BucksA-Levels - Mechanical engineering diploma
Peterborough Regional College
Peterborough, CambsSkills
- Appointment scheduling
- Patient triage
- Patient confidentiality
- Reception duties
- Administrative support
- Record keeping
- Customer service
- Front desk coordination
- Reliable and trustworthy
- Self-Management
- Stress management
- Active listening
- Ethical judgment
Hobby and interests
Playing Football occasionally, Volunteering at local church
Timeline
Receptionist in GP surgery
DHUHealthcare
2026.07 - Current
Support Worker
GND Support
2021.07 - 2026.07
Customer Service Cashier
Wilkinson
2018.04 - 2018.11
A-Levels - Mechanical engineering diploma
Peterborough Regional College
GCSEs - Maths, English Lit, English Lang, Core science, Additional science, Design & Tech, Applied Business, Geography
Milton Keynes Academy