Sabah Sadhia
Halifax ,West Yorkshire
Summary
Aspiring barrister and LLB Law student with a developing interest in civil law, particularly personal injury and liability. Strong analytical, research, and advocacy skills gained through academic study, internal mooting (3rd place), and professional experience handling claims. Skilled in evaluating information, communicating clearly, and managing complex tasks under pressure. Dedicated to applying sound judgment, ethical awareness, and clear communication to resolve legal issues effectively. Seeking mini pupillage to deepen exposure to civil litigation and advocacy.
Overview
6
6
years of professional experience
Work history
Claims handler
Zego
London, EC3M 1HD
2023.08 - Current
- Handling First Notification of Loss (FNOL) calls and emails, collecting key information, and guiding customers through the next steps of the claims process
- Routing the claim to the right supplier or team (e.g. repairers, adjusters)
- Providing clear, empathetic, professional customer service, managing expectations, and maintaining trust throughout.
- Staying up-to-date with Zego's product offerings and claims processes.
- Handling administrative and case management tasks: documentation, updating systems, tracking progress, and following service level agreements.
- Developed awareness of personal injury and liability claim types through regular review of documentation at FNOL stage, recognising the nature of injury claims and identifying the appropriate next steps.
Research interviewer
Teamsearch
Halifax, HX3 9ET
2022.02 - 2022.09
- Conducting research via interviews with selected businesses
- Communicating effectively and professional over phone
- Dealing with customer complaints and queries
- Recording progress of interviews and imputing it on computers
- Reviewing information and compiling reports
- Collecting and completing research materials effectively
Sales advisor
Omega beds LTD
Dewsbury , WF13 3JW
2020.09 - 2021.01
- Implemented promotional strategies for increased product visibility.
- Advertising regularly online IE new stock, updating prices.
- Taking over the phone orders
- Processing payments
- Dealing with customer complaints and queries
- Scheduling deliveries
- Organising rotas and routes for delivery drivers
Receptionist
AA motors
Halifax, HX1 5AF
2019.12 - 2020.08
- Handling incoming calls
- Arranging bookings and scheduling appointments
- Processing payments and invoicing duties
- Organising paperwork
- Dealing with customer complaint and queries
Education
Bachelor of Laws with Honours (LLB Hons) -
University of Bradford
/2024 - /2027
Certificate of Continuing Education - Clinical Sciences
University of Bradford
Bradford 2022 - 2024
BTEC - Level 3 National Extended Cert/Diploma -
The Brooksbank School
Elland, Calderdale 2019 - 2022
Baccalaureus in Islamic Law & Traditional Studies -
Almarkaz ul Islami
Bradford 2014 - 2020
GCSEs -
Trinity Academy Sowerby Bridge
Halifax 2014 - 2019
Skills
- Resilience under pressure
- Attention to detail
- Ethical awareness
- Professional communication
- Client advisory duties
- Liability establishment
- Expert organisation and time management
References
References are available upon request.
Timeline
Claims handler
Zego
2023.08 - Current
Research interviewer
Teamsearch
2022.02 - 2022.09
Sales advisor
Omega beds LTD
2020.09 - 2021.01
Receptionist
AA motors
2019.12 - 2020.08
Bachelor of Laws with Honours (LLB Hons) -
University of Bradford
/2024 - /2027
Certificate of Continuing Education - Clinical Sciences
University of Bradford
2022 - 2024
BTEC - Level 3 National Extended Cert/Diploma -
The Brooksbank School
2019 - 2022
Baccalaureus in Islamic Law & Traditional Studies -
Almarkaz ul Islami
2014 - 2020
GCSEs -
Trinity Academy Sowerby Bridge
2014 - 2019