Ryan Murray
Downpatrick,Ards and North Down
Summary
Self driven individual with highly developed communication and problem solving skills. Equipped with a versatile skill set and positive attitude towards developing personally and as a skilled worker.
Committed to giving 100% effort and attention to tasks and projects that are given to me.
Strive to be a positive character within a team and also capable of taking on responsibilities to work independently or to lead by example.
Adept at working in fast-paced environments, while still having an eye for finer details, work effectively in high pressure moments and have excellent time management skills.
Overview
5
5
years of professional experience
89
89
years of post-secondary education
Work history
Customer advisor
Henderson Group
Clough, Newry Mourne and Down
2022.05 - 2024.11
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Assisted customers in product selection, resulting in increased sales.
- Developed rapport with customers for improved loyalty and repeat business.
- Provided exceptional customer service to ensure a positive shopping experience.
- Resolved customer complaints effectively, maintaining brand reputation.
- Maintained high-level product knowledge for accurate advice and recommendations.
- Implemented feedback from customers to improve services offered.
- Ensured smooth store operations by coordinating with the team effectively.
- Demonstrated products effectively, leading to informed purchasing decisions by customers.
Line cook
Bayside Catch
Dundrum, Down
2020.05 - 2022.05
- Maintained high standards of food hygiene by regular cleaning and sanitation of kitchen equipment.
- Assisted in inventory management for efficient replenishment of kitchen supplies.
- Provided assistance in food plating, ensuring attractive presentation to enhance customer satisfaction.
- Ensured freshness of ingredients by proper storage techniques.
- Worked swiftly and efficiently during peak hours to minimise customer waiting times.
- Assisted in the training and mentoring of new kitchen staff members for seamless integration into team operations.
- Conducted routine checks on kitchen appliances to prevent potential malfunctions or breakdowns during service hours.
Education
GCSEs - Mathematics
St Patrick's Grammar School Downpatrick
Downpatrick, Newry Mourne and Down 2014.09 - 2021.06
GCSEs - English Literature
St Patrick's Grammar School Downpatrick
Downpatrick 2014.09 - 2021.06
GCSEs - English Language
St Patrick's Grammar School
Downpatrick 2014.09 - 2024.06
GCSEs - Digital Technology Multimedia
St Patrick's Grammar School
Downpatrick 2014.09 - 2024.06
GCSEs - Business Studies
St Patrick's Grammar School
Downpatrick 2014.09 - 2021.06
GCSEs - Double Award Science
St Patrick's Grammar School
Downpatrick 2014.09 - 2021.06
GCSEs - Geography
St Patrick's Grammar School
Downpatrick 2014.09 - 2021.06
GCSEs - Spanish
St Patrick's Grammar School
Downpatrick 2014.09 - 2021.09
GCSEs - Religious Studies
St Patrick's Grammar
Downpatick 2014.09 - 2021.06
A-Levels - Professional Business Services
St Patrick's Grammar School
Downpatrick 2014.09 - 2021.06
A-Levels - Geography
St Patrick's Grammar
Downpatrick 2014.09 - 2021.06
OCR Level 3 - Cambridge Technical Introductory Diploma in IT
St Patrick's Grammar School
Downpatrick 2014.09 - 2021.06
Higher National Certificate - Computing
South Eastern Regional College
Downpatrick 2021.09 - 2023.06
Skills
- Team player
- Complaint management
- Telephone etiquette
- Relationship Management
- Data Entry
- Microsoft Office
- Logistical planning
- Outstanding customer service
- Efficient time management skills
Affiliations
- Gym Enthusiast - This has helped me become more disciplined and effective with my time, which helps with Professional and Personal Life Balance
Timeline
Customer advisor
Henderson Group
2022.05 - 2024.11
Higher National Certificate - Computing
South Eastern Regional College
2021.09 - 2023.06
Line cook
Bayside Catch
2020.05 - 2022.05
GCSEs - Mathematics
St Patrick's Grammar School Downpatrick
2014.09 - 2021.06
GCSEs - English Literature
St Patrick's Grammar School Downpatrick
2014.09 - 2021.06
GCSEs - English Language
St Patrick's Grammar School
2014.09 - 2024.06
GCSEs - Digital Technology Multimedia
St Patrick's Grammar School
2014.09 - 2024.06
GCSEs - Business Studies
St Patrick's Grammar School
2014.09 - 2021.06
GCSEs - Double Award Science
St Patrick's Grammar School
2014.09 - 2021.06
GCSEs - Geography
St Patrick's Grammar School
2014.09 - 2021.06
GCSEs - Spanish
St Patrick's Grammar School
2014.09 - 2021.09
GCSEs - Religious Studies
St Patrick's Grammar
2014.09 - 2021.06
A-Levels - Professional Business Services
St Patrick's Grammar School
2014.09 - 2021.06
A-Levels - Geography
St Patrick's Grammar
2014.09 - 2021.06
OCR Level 3 - Cambridge Technical Introductory Diploma in IT
St Patrick's Grammar School
2014.09 - 2021.06