Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ryan Murray

Downpatrick,Ards and North Down

Summary

Self driven individual with highly developed communication and problem solving skills. Equipped with a versatile skill set and positive attitude towards developing personally and as a skilled worker.

Committed to giving 100% effort and attention to tasks and projects that are given to me.

Strive to be a positive character within a team and also capable of taking on responsibilities to work independently or to lead by example.

Adept at working in fast-paced environments, while still having an eye for finer details, work effectively in high pressure moments and have excellent time management skills.

Overview

5
5
years of professional experience
89
89
years of post-secondary education

Work History

Customer advisor

Henderson Group
Clough, Newry Mourne and Down
05.2022 - 11.2024
  • Enhanced customer satisfaction by promptly addressing queries and concerns.
  • Assisted customers in product selection, resulting in increased sales.
  • Developed rapport with customers for improved loyalty and repeat business.
  • Provided exceptional customer service to ensure a positive shopping experience.
  • Resolved customer complaints effectively, maintaining brand reputation.
  • Maintained high-level product knowledge for accurate advice and recommendations.
  • Implemented feedback from customers to improve services offered.
  • Ensured smooth store operations by coordinating with the team effectively.
  • Demonstrated products effectively, leading to informed purchasing decisions by customers.

Line cook

Bayside Catch
Dundrum, Down
05.2020 - 05.2022
  • Maintained high standards of food hygiene by regular cleaning and sanitation of kitchen equipment.
  • Assisted in inventory management for efficient replenishment of kitchen supplies.
  • Provided assistance in food plating, ensuring attractive presentation to enhance customer satisfaction.
  • Ensured freshness of ingredients by proper storage techniques.
  • Worked swiftly and efficiently during peak hours to minimise customer waiting times.
  • Assisted in the training and mentoring of new kitchen staff members for seamless integration into team operations.
  • Conducted routine checks on kitchen appliances to prevent potential malfunctions or breakdowns during service hours.

Education

GCSEs - Mathematics

St Patrick's Grammar School Downpatrick
Downpatrick, Newry Mourne and Down
09.2014 - 06.2021

GCSEs - English Literature

St Patrick's Grammar School Downpatrick
Downpatrick
09.2014 - 06.2021

GCSEs - English Language

St Patrick's Grammar School
Downpatrick
09.2014 - 06.2024

GCSEs - Digital Technology Multimedia

St Patrick's Grammar School
Downpatrick
09.2014 - 06.2024

GCSEs - Business Studies

St Patrick's Grammar School
Downpatrick
09.2014 - 06.2021

GCSEs - Double Award Science

St Patrick's Grammar School
Downpatrick
09.2014 - 06.2021

GCSEs - Geography

St Patrick's Grammar School
Downpatrick
09.2014 - 06.2021

GCSEs - Spanish

St Patrick's Grammar School
Downpatrick
09.2014 - 09.2021

GCSEs - Religious Studies

St Patrick's Grammar
Downpatick
09.2014 - 06.2021

A-Levels - Professional Business Services

St Patrick's Grammar School
Downpatrick
09.2014 - 06.2021

A-Levels - Geography

St Patrick's Grammar
Downpatrick
09.2014 - 06.2021

OCR Level 3 - Cambridge Technical Introductory Diploma in IT

St Patrick's Grammar School
Downpatrick
09.2014 - 06.2021

Higher National Certificate - Computing

South Eastern Regional College
Downpatrick
09.2021 - 06.2023

Skills

  • Team player
  • Complaint management
  • Telephone etiquette
  • Relationship Management
  • Data Entry
  • Microsoft Office
  • Logistical planning
  • Outstanding customer service
  • Efficient time management skills

Affiliations

  • Gym Enthusiast - This has helped me become more disciplined and effective with my time, which helps with Professional and Personal Life Balance

Timeline

Customer advisor

Henderson Group
05.2022 - 11.2024

Higher National Certificate - Computing

South Eastern Regional College
09.2021 - 06.2023

Line cook

Bayside Catch
05.2020 - 05.2022

GCSEs - Mathematics

St Patrick's Grammar School Downpatrick
09.2014 - 06.2021

GCSEs - English Literature

St Patrick's Grammar School Downpatrick
09.2014 - 06.2021

GCSEs - English Language

St Patrick's Grammar School
09.2014 - 06.2024

GCSEs - Digital Technology Multimedia

St Patrick's Grammar School
09.2014 - 06.2024

GCSEs - Business Studies

St Patrick's Grammar School
09.2014 - 06.2021

GCSEs - Double Award Science

St Patrick's Grammar School
09.2014 - 06.2021

GCSEs - Geography

St Patrick's Grammar School
09.2014 - 06.2021

GCSEs - Spanish

St Patrick's Grammar School
09.2014 - 09.2021

GCSEs - Religious Studies

St Patrick's Grammar
09.2014 - 06.2021

A-Levels - Professional Business Services

St Patrick's Grammar School
09.2014 - 06.2021

A-Levels - Geography

St Patrick's Grammar
09.2014 - 06.2021

OCR Level 3 - Cambridge Technical Introductory Diploma in IT

St Patrick's Grammar School
09.2014 - 06.2021
Ryan Murray