Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Ryan Macaulay

Galston

Summary

Dedicated professional with expertise in allergen standards and technical equipment. Proficient in drink serving techniques, cocktail recipes, and specialty coffee brewing. Known for effective coordination, up-selling practices, and maintaining high standards of cleanliness. Committed to enhancing customer satisfaction through exceptional service and attention to detail.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Front of house team member

salt and barrel resturant
Kilmarnock
09.2024 - 06.2025
  • Enhanced team performance by ensuring cleanliness and organisation in work areas.
  • Fostered an loyal client base through strong rapport with regular diners.
  • Addressed guest satisfaction proactively by resolving issues swiftly.
  • Managed multiple tasks simultaneously while providing consistent professional service.
  • Ensured accurate financial records through precise cash transaction management.
  • Checked identification of patrons to comply with legal alcohol service requirements.
  • Performed regular equipment checks to maintain operational functionality.
  • Provided knowledgeable recommendations on spirits, wines, beers, and non-alcoholic drinks.

Assistant personal trainer

Ucan
Kilmarnock, East Ayrshire
10.2023 - 06.2024
  • Incorporated variety into exercise regimes, avoiding monotony and enhancing engagement levels.
  • Resolved any issues or conflicts between gym members, maintaining harmony within the facility.
  • Enhanced member motivation by providing inspiring and challenging workouts.
  • Assessed client's physical condition before customising workout routines accordingly.
  • Encouraged regular participation in physical activity for improved overall health.
  • Increased membership retention rates through excellent customer service skills.

Gardening assistant

Thomas Hornsey
Newmilns, East Ayrshire
04.2021 - 12.2022
  • Managed compost heap effectively reducing waste from gardening activities.
  • Collected leaves during autumn ensuring clear pathways around properties.
  • Operated heavy machinery such as lawnmowers and hedge trimmers safely and efficiently.
  • Maintained healthy garden spaces by performing regular weeding, mulching, and watering routines.
  • Prepared soil for planting resulting in robust plant growth throughout the season.
  • Pruned and trimmed trees and bushes.

Education

GCSEs - Maths

St Josephs Academy
Kilmarnock, East Ayrshire
08.2019 - 03.2020

GCSEs - English

St josephs Academy
Kilmarnock, East Ayrshire
08.2019 - 03.2020

GCSE - Computer Science

St Josephs Academy
Kilmarnock, East Ayrshire
08.2019 - 03.2020

SVQ Level 5 - Prepare And Serve Mixology

Ayrshire College
Kilmarnock, East Ayrshire
08.2024 - 07.2025

SVQ Level 5 - Barista Skills

Ayrshire College
Kilmarnock, East Ayrshire
08.2024 - 08.2025

SVQ Level 5 - Local Hopsitality Provision

Ayrshire College
Kilmarnock
08.2024 - 07.2025

SVQ Level 5 - Non Alcoholic Beverages

Ayrshire College
Kilmarnock, East Ayrshire
08.2024 - 07.2025

SVQ Level 5 - Food Hygiene For the Hospitality Industry

Ayrshire College
Kilmarnock, East Ayrshire
08.2024 - 07.2025

SVQ Level 5 - Woodworking

Ayrshire College
Kilmarnock, East Ayrshire
08.2023 - 06.2024

Skills

  • Knowledge of allergen standards
  • Technical equipment use
  • Event planning capabilities
  • Drink serving techniques
  • Professionalism and etiquette
  • Patience and tolerance
  • Cocktail recipe memorisation
  • Speciality coffee brewing
  • Effective co-ordination
  • Up-Selling practices
  • Payment Processing
  • Cleaning and disinfection techniques

Certification

Food Hygiene Certificate, Mixology, Barista.

Affiliations

Computers, fitness, botany, mixology, woodworking

Timeline

Front of house team member

salt and barrel resturant
09.2024 - 06.2025

SVQ Level 5 - Prepare And Serve Mixology

Ayrshire College
08.2024 - 07.2025

SVQ Level 5 - Barista Skills

Ayrshire College
08.2024 - 08.2025

SVQ Level 5 - Local Hopsitality Provision

Ayrshire College
08.2024 - 07.2025

SVQ Level 5 - Non Alcoholic Beverages

Ayrshire College
08.2024 - 07.2025

SVQ Level 5 - Food Hygiene For the Hospitality Industry

Ayrshire College
08.2024 - 07.2025

Assistant personal trainer

Ucan
10.2023 - 06.2024

SVQ Level 5 - Woodworking

Ayrshire College
08.2023 - 06.2024

Gardening assistant

Thomas Hornsey
04.2021 - 12.2022

GCSEs - Maths

St Josephs Academy
08.2019 - 03.2020

GCSEs - English

St josephs Academy
08.2019 - 03.2020

GCSE - Computer Science

St Josephs Academy
08.2019 - 03.2020

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Ryan Macaulay