Summary
Overview
Work history
Education
Skills
Timeline
Generic

Mary Roper

Ryde,Isle of Wight

Summary

Approachable and friendly professional with strong time management skills and the ability to thrive in high-pressure environments. Experienced in hosting and adept at resolving customer complaints effectively. Holds paediatric first aid certification, allergy knowledge, and EpiPen training. Extensive background in childcare, with a deep understanding of children's needs and development.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

Front of house team member

curry leaf (now closed)
Ryde, Isle of Wight
2026.01 - 2026.03

Took orders in person and via Uber Eats app during service hours.

  • Served food and drinks promptly while maintaining consistent presentation standards.
  • Cleaned dining and service areas to uphold hygiene and cleanliness expectations.
  • Delivered strong customer service during peak periods with calm efficiency.
  • Coordinated seating plans to support smooth restaurant flow at busy times.
  • Managed front desk reservations and walk-ins to keep operations running.
  • Answered guest questions and handled requests to improve overall experience.
  • Managed 10-20 customer calls per shift

Scouts Leader

scouts
Ryde, Isle of Wight
2024.06 - 2024.09
  • Devised creative problem-solving exercises which enhanced critical thinking abilities in scouts.
  • Offered opinions in weekly scout meetings, ensuring a secure and engaging environment.
  • Encouraged respect for nature with regular environmental awareness sessions.
  • Implemented child protection policies to safeguard well-being of all members.

Education

GCSEs - Psychology,Sociology,Science

Isle of Wight College
Ryde, Isle of Wight
2024.09 - 2025.05

Skills

  • Technical equipment use
  • Emergency procedures familiarity
  • Knowledge of special diets
  • Tactfulness with difficult customers
  • Table cleaning proficiency
  • Host and Hostess experience
  • Knowledge of allergen standards
  • Event planning capabilities
  • Cleaning duties mastery
  • Excellent communication

Timeline

Front of house team member

curry leaf (now closed)
2026.01 - 2026.03

GCSEs - Psychology,Sociology,Science

Isle of Wight College
2024.09 - 2025.05

Scouts Leader

scouts
2024.06 - 2024.09
Mary Roper