Russell Laird
Birmingham
Summary
Decisive Customer Trading Manager with experience achieving operational requirements in high-pressure shift leadership roles. Confident team player, skilled in engaging staff to exceed performance and time targets.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
27
27
years of professional experience
Work history
Customer trading manager
Sainsbury's
Birmingham
1999.01 - Current
- Fostered team collaboration by promoting positive work environment.
- Monitored competitor activities for staying ahead in market competition.
- Streamlined operations for improved service delivery.
Skills
- Retail math proficiency
- On-the-spot decision-making
- Self-motivation
- Resourcefulness
- Team Leadership
Additional Information
I started working for Sainsbury's in 1999. As a trolley collector, I worked in fresh foods, ambient produce, and the back door, then became a team leader. I then became a trading manager, working shifts at night.
Timeline
Customer trading manager
Sainsbury's
1999.01 - Current