Stacey Evison
Goole,East Riding of Yorkshire
Summary
Retail Professional with expertise in stock control, cash handling, and store organisation. Achieved sales targets through effective team leadership and employee management, while ensuring compliance with security and health regulations. Focused on enhancing customer experiences and driving team performance in high-pressure environments.
Overview
2
2
years of post-secondary education
36
36
years of professional experience
Work history
Customer trading manager
Sainsburys
Brough, East Riding of Yorkshire
03.2018 - Current
- Delivered brilliant customer service while coaching colleagues to elevate service quality, delivering efficient, safe service through team task completion.
- Enhanced customer service experience by maintaining team performance and ensuring operational stability.
- Improved sales availability, customer satisfaction, and colleague engagement through KPI achievement.
- Collaborated with managers to ensure consistent and efficient daily store operations, taking responsibility as sole manager when needed.
- Enhanced store readiness by managing team execution during store manager's absence.
- Resolved employee relations issues through direct communication and structured processes, effectively managing performance and absence.
Night shift worker
Sainsburys
Sheffield, South yorkshire
11.2014 - 03.2018
- Operated warehouse equipment safely and efficiently, avoiding any accidents or mishaps.
- Performed nightly inventory checks to prevent stock shortages.
- Maintaining clean and safe working environment for optimal productivity.
- Achieved timely completion of tasks by managing time effectively.
- Assisted colleagues with difficult tasks, improving team efficiency.
- Represented company and promoted brand with exceptional service and presentation.
Catering manager
Sheffield City Council
Sheffield, South Yorkshire
01.2000 - 10.2012
- Owned end-to-end kitchen operations, directing workflow to maintain consistent service pace.
- Coordinated logistics for parent lunch experiences from concept to completion, ensuring smooth execution and satisfaction.
- Partnered with community businesses to provide locally sourced, high-quality food offerings, enhancing menu appeal.
- Reduced procurement costs by achieving competitive pricing through strengthened supplier relationships.
- Ensured compliance with hygiene and safety regulations through regular checks and audits, maintaining high standards.
- Improved transparency in local schools by communicating product and service quality through media.
Cashier supervisor
Davids Place
Sheffield, South yorkshire
11.1994 - 10.2000
- Processed customer payments, ensuring consistent revenue flow.
- Reconciled cash drawers at end of each shift, ensuring accuracy.
- Conducted end-of-day reconciliations for error-free balances.
- Oversaw daily cash flow to ensure accurate transactions, ensuring accuracy and security.
- Trained new staff on cash handling procedures, promoting consistency across the whole team.
- Enhanced customer satisfaction by providing friendly and efficient service.
- Delivered prompt, courteous service to foster a positive atmosphere.
- Answered queries promptly, providing excellent customer service at all times.
- Handled customer disputes calmly, fostering a positive environment.
- Aided senior citizens during gameplay; displaying compassion and patience consistently.
- Managed sensitive client data with strict confidentiality. with utmost confidentiality to maintain client trust.
Publican
Fullers Brewery
London
07.1990 - 09.1994
- Adhered strictly to licensing laws, creating safe operational environment.
- Implemented effective shift schedules to maintain continuous pub operations without any downtime.
- Kept staff motivated to provide excellent service during busy periods.
- Handled challenging situations calmly, ensuring customers left satisfied even under difficult circumstances.
- Coordinated effectively with kitchen staff for timely food orders and deliveries.
- Building diverse food menu's to cater to wide-ranging tastes and dietary needs.
- Building loyal customer base creating a welcoming environment with top quality service.
Education
NVQ Level 3 - catering
Granville College
sheffield 09.1988 - 04.1990
Skills
- Retail operations knowledge
- Sales target achievement
- Stock control
- Loss prevention techniques
- Store organisation and upkeep
- Visual merchandising expertise
- Security compliance
- Health and safety regulations
- Decision-making
- Team leadership
- Mentoring and training
- Staff motivation
- Customer service excellence
Affiliations
- I live on a narrow boat enjoying the freedom of water travel.
Timeline
Customer trading manager
Sainsburys
03.2018 - Current
Night shift worker
Sainsburys
11.2014 - 03.2018
Catering manager
Sheffield City Council
01.2000 - 10.2012
Cashier supervisor
Davids Place
11.1994 - 10.2000
Publican
Fullers Brewery
07.1990 - 09.1994
NVQ Level 3 - catering
Granville College
09.1988 - 04.1990