Robson Osborne
Colchester,Essex
Summary
Dedicated professional with a strong work ethic and a proven ability to excel in high-pressure environments. Demonstrates exceptional problem-solving skills and a passion for delivering outstanding customer service. Known for reliability, honesty, and effective communication, with a track record of successful inventory management. A team player committed to continuous improvement and achieving career goals in dynamic settings.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work history
Bar staff member
Trilogy nightclub
Colchester, Essex
2025.10 - Current
- Delivered exceptional service, resulting in high customer satisfaction.
- Developed expertise in drink recipes and offerings to enhance customer experience.
- Oversaw bar inventory management to support seamless operations.
- Restocked bar efficiently during busy periods.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
General Labourer
Coyles
Colchester
2023.05 - 2025.10
- Supported supervisor in transporting pipes on inclines, raising wells, and maintaining machinery including compactors, dozers, and diggers, contributing to operational efficiency.
- Collaborated with the onsite manager on various tasks, including fixing, replacing, and removing pumps throughout the site.
- Marshalled traffic on site, organized dustcarts and waste removal vehicles, and guided them in and out of the site.
- Oversaw weighing of incoming and outgoing vehicles at weighbridge, issuing tickets, verifying DA numbers, entering data into computer system, and recording vehicle weights for accurate site access.
- Acted as a supervisor to train litter pickers, orient them with the site, monitor their work, and participate in litter collection alongside them. Provided equipment and black bags, ensuring a collaborative effort to maintain the designated area.
- Conducted a daily checklist each morning for the supervisor to facilitate job assignments.
- Gathered litter from various locations including hills, roads, and landfill areas.
- Excavated trenches and filled holes to support groundwork tasks effectively.
- Followed instructions from supervisors for desired project outcomes.
- Worked under harsh weather conditions with dedication and resilience.
- Unloaded delivery vans, facilitating quick access to necessary supplies and tools.
Floor Supervisor
ATIK
Colchester
2021.04 - 2023.09
- Supervised floor operations, ensuring safety and cleanliness in fast-paced setting, contributing to hazard-free work environment.
- Led a team of up to 4 members, providing training on essential procedures and safety protocols, particularly concerning chemical handling.
- Delegated tasks according to team members' experience and capabilities, optimising workflow and improving team effectiveness.
- Handled complex cleaning tasks personally to uphold high cleanliness standards and ensure operational efficiency.
Retail Store Assistant
Marks & Spencer
Colchester
2020.02 - 2020.08
- Managed stock replenishment and inventory control to maintain optimal inventory levels.
- Delivered exceptional customer service resulting in positive customer feedback.
- Oversaw till point operations to ensure accurate and efficient transactions.
- Completed comprehensive in-store training programme to enhance product knowledge.
- Enhanced my ability to guide customers by mastering store product placements.
Helping Hand Gardening
Tiptree
Tiptree
2019.01 - 2019.09
- Loaded and unloaded equipment into the company vehicle.
- Oversaw stock deliveries.
- Addressed customer inquiries both onsite and via phone.
- Collected litter in the work area.
- Fixed tools, ensuring they were operational and free of faults.
- Performed various tasks including mowing, strimming, hedge cutting, and tree/hedge planting and maintenance.
Education
Performing Arts (Level 1-2) - Introduction to Film and Television Production (Level 2)
Colchester Institute
GCSE's - undefined
Philip Morant School and College
Skills
- Passion
- Problem-solving
- Customer service
- Work under pressure
- Hardworking
- Communication skills
- Strong work ethic
- Team player
- Inventory management
- Reliable and honest
Affiliations
- I love collecting DC Figurines, Riding bikes and Passionate about motorbikes, on my free time i play video games with my family.
Timeline
Bar staff member
Trilogy nightclub
2025.10 - Current
General Labourer
Coyles
2023.05 - 2025.10
Floor Supervisor
ATIK
2021.04 - 2023.09
Retail Store Assistant
Marks & Spencer
2020.02 - 2020.08
Helping Hand Gardening
Tiptree
2019.01 - 2019.09
GCSE's - undefined
Philip Morant School and College
Performing Arts (Level 1-2) - Introduction to Film and Television Production (Level 2)
Colchester Institute