Remilekun George
Bolton,Lancashire
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Store Assistant
ALDI Bolton
Bolton
2023.07 - Current
- Relationship management with customers
- Along with till and cash operations, stock control, and merchandising, my responsibilities also involve helping the store management team by keeping the store consistently clean and well-presented
- Ensuring that patrons that visit the store enjoy excellent customer service
- Additionally, I discuss latest items with customers and the advantages of using them in the store.
Sales Assistant
JD sports Bradford
Bradford
2022.10 - 2023.06
- Helped keep the shop floor's standards in place
- Made sure the prices of all the products were correct
- When necessary, refilled stock levels and, if possible, ensured that the full-size range was available on the shop floor
- Kept all the displays current
- I also made sure that the stocks were consistently tidy and appealing.
Client service officer
Bacobs&NG ltd Nigeria
2019.12 - 2022.08
- I helped clients send their applications to study overseas
- Made certain that every procedure for enrolling in a UK university was carried out accurately
- Additionally, I gave details on available scholarships and fee reductions
- As a first-time traveller, I also help clients in buying airline tickets and offer travel advice
- Throughout the entire process, I also ensured that these details were correct and understood.
Customer service officer
Slot ltd Nigeria
2017.12 - 2019.11
- I handled customer complaints, provide appropriate solutions and alternatives within the time limits; followed up to ensure resolution. Kept records of customer interactions, processed customer accounts and file documents. Follow communication procedures, guidelines and policies and also went the extra mile to engage customers.
Education
Master of Science - International Business And Management
University of Bradford
Bradford, England 2022.09 - 2023.09
Bachelor of Science - Internation Relations
Caleb University
Lagos, Nigeria 2012.09 - 2017.10
Skills
- Superb time management
- Delivery management
- Retail merchandising expertise
- Fashion and styling expertise
- Customer service
- Cashing up
- Online sales
- Customer checkout
- Retail operations
- Delivery coordination
- Customer service oriented
- Marketing
- Team building
- Leadership
- Communication skills
Certification
- Key accounts management skills and strategies, 11/12/2017
- CompTIA project & Microsoft project 2013, 07/2017
- TMPL soft skill training, 01/2018 - 02/2018
Personal Information
- Place of Birth: Lagos/Nigeria
- Date of birth: 04/01/93
- Gender: Male
- Nationality: Nigerian
- Religion: Christianity
Custom
Available on request.
Languages
English
Fluent
References
References available upon request.
Timeline
Store Assistant
ALDI Bolton
2023.07 - Current
Sales Assistant
JD sports Bradford
2022.10 - 2023.06
Master of Science - International Business And Management
University of Bradford
2022.09 - 2023.09
Client service officer
Bacobs&NG ltd Nigeria
2019.12 - 2022.08
Customer service officer
Slot ltd Nigeria
2017.12 - 2019.11
Bachelor of Science - Internation Relations
Caleb University
2012.09 - 2017.10