Rebecca Inglis
Edinburgh,Midlothian
Summary
Dedicated professional with a strong foundation in customer service excellence, conflict resolution, and product knowledge. Demonstrates a committed work ethic, reliability, and punctuality. Known for clear communication skills and a consistent record of enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Tesco employee
Tesco
Edinburgh, lothians
12.2024 - Current
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Self Employed Dog Walker
Self Employed
Edinburgh, Midlothian
01.2021 - 11.2024
- Built rapport with clients by meeting their individual pet care needs.
- Provided quality dog walking services for client satisfaction.
- Delivered timely service to ensure dogs' health and wellbeing.
- Enhanced customer loyalty through reliable and professional dog walking services.
- Carried out basic grooming tasks after walks, ensuring clean return of pets to homes.
- Established trust with dogs using patient approach, fostering strong relationships with pets under care.
Beauty therapist
Louise Caithness
Edinburgh, Lothians
01.2019 - 12.2020
- Provided exceptional customer service, ensuring repeat client bookings.
- Collaborated with team members to organise successful promotional events.
- Answered clients' queries and requests by phone and email.
- Implemented hygienic practices to maintain a clean treatment space.
- Worked efficiently in a fast paced environment
Checkout assistant
Tesco
Edinburgh, Corstorphine
11.2017 - 05.2019
- Ensured customer satisfaction by providing quick and friendly service.
- Managed customer transactions to ensure smooth shopping experience.
- Handled cash, credit cards, and vouchers for seamless transactions.
- Promoted store loyalty cards whilst serving customers at the checkout line.
Education
Level 3 iPet qualification - Dog grooming
DMG Pet Grooming and Training
Falkirk 02/2025 -
VTCT Level 3 - Beauty
Edinburgh School of Beauty
Edinburgh 07/2020 - 09/2020
HNC - Makeup
Glam Candy Makeup College
Edinburgh 09/2019 - 02/2020
VTCT level 2 - beauty therapy
Edinburgh School of Beauty
Edinburgh 09/2018 - 12/2018
Skills
- Customer service excellence
- Conflict resolution
- Product knowledge
- Committed work ethic
- Reliable and punctual
- Clear communicator
Affiliations
- Equestrian Sports
- Weight Training
- Reading
- Dog walking
References
References available upon request.
Timeline
Tesco employee
Tesco
12.2024 - Current
Self Employed Dog Walker
Self Employed
01.2021 - 11.2024
Beauty therapist
Louise Caithness
01.2019 - 12.2020
Checkout assistant
Tesco
11.2017 - 05.2019
Level 3 iPet qualification - Dog grooming
DMG Pet Grooming and Training
02/2025 -
VTCT Level 3 - Beauty
Edinburgh School of Beauty
07/2020 - 09/2020
HNC - Makeup
Glam Candy Makeup College
09/2019 - 02/2020
VTCT level 2 - beauty therapy
Edinburgh School of Beauty
09/2018 - 12/2018
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