Natasha Tring
Swindon,Wiltshire
Summary
Customer-focused Retail Professional experienced in point of sale, visual merchandising, and merchandise pricing. Delivered exceptional service and maintained efficient store operations through effective queue management and accurate payment processing. Committed to fostering positive shopping experiences and supporting team objectives through collaboration and adaptability.
Overview
10
10
years of professional experience
Work history
Tesco colleague
Tesco Express
Swindon, Wiltshire
2020.03 - 2026.08
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Boosted product sales by offering selection guidance to customers.
- Built rapport with new and existing customers to boost client retention.
- Managed customer lines for minimum wait times and high satisfaction.
- Promoted customer loyalty scheme during checkout to encourage sign-ups.
- Accepted card, cash and cheque payments in POS register system.
- Totalled bills using maths skills and maintained accurate till count.
- Requested and checked customer IDs at checkout for age-restricted products.
- Organised displays to promote inventory and encourage customer purchases.
- Tagged products with price tags and stickers to ensure clear pricing.
- Identified discrepancies in stocks through regular inventory management.
- Explained establishment policies to customers and offered advice on selections.
- Designed visually pleasing in-store and window displays to increase footfall.
Wilkinson
Wilkinson
Swindon, Wiltshire
2018.03 - 2020.02
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Resolved customer issues, enhancing satisfaction levels.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase satisfaction levels.
- Learned and applied new skills to improve task efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Successfully delivered on tasks within tight deadlines.
- Completed duties to deliver on targets with accuracy and efficiency.
- Carried out day-to-day duties accurately and efficiently.
- Assisted team members with daily tasks to enhance collaboration. by demonstrating respect and willingness to help.
- Provided assistance to colleagues and customers as required.
- Adapted to varying schedules by working nights, weekends, and bank holidays, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Exhibited enthusiasm and energy while working in a fast-paced environment. and enthusiasm in a fast-paced environment.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Morrisons
Morrisons
Swindon, Wiltshire
2016.10 - 2018.02
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Applied positive customer service approach to increase satisfaction levels.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Improved efficiency and productivity by acquiring new skills.
- Successfully delivered on tasks within tight deadlines.
- Completed duties to deliver on targets with accuracy and efficiency.
- Oversaw daily operations to achieve high productivity levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Carried out day-to-day duties accurately and efficiently.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
GCSEs -
Highworth Warneford School
Swindon 09/1994 - 07/1999
Skills
Point of sale operation
POS Systems
- Cash management
- Inventory Control
- Stock counting
- Merchandise pricing
- Product Placement
- Merchandising
- Hygiene Standards
- Safety consciousness
- Customer service excellence
- Client support
- Multitasking efficiency
- Resilience under pressure
Hobbies and interests
- Diamond Art, Baking
Timeline
Tesco colleague
Tesco Express
2020.03 - 2026.08
Wilkinson
Wilkinson
2018.03 - 2020.02
Morrisons
Morrisons
2016.10 - 2018.02
GCSEs -
Highworth Warneford School
09/1994 - 07/1999