Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Rayhan Motegheria

Leicester,United Kingdom

Summary

Proven resilience and data managing skills with a swift grasp on complex procedures/policies.

Successful Service Advisor with experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

4
4
years of post-secondary education

Work history

Customer service advisor HSF

Leicestershire County Council
Leicester, Leicestershire
2025.10 - 2026.02
  • Documented customer complaints accurately.
  • Facilitated corrective actions effectively.
  • Supported updating of customer information on database.
  • Assisted in tracking orders and processing refunds for customers.
  • Recorded customer data with attention to accuracy.
  • Followed policies and procedures to ensure company compliance.

Education

GCSEs - Maths, Science, English, Business Studies, Computer Science, Economics

Beauchamp college
Leicester
2021.01 - 2025.06

A-Levels - Business Studies

North Warwick and South Leicestershire College
Leicester
2025.01 -

Skills

  • Data entry speed
  • Empathy handling
  • Patience maintaining
  • Calmness under pressure
  • Up-Selling products
  • Complaint handling
  • Positive attitude
  • Data confidentiality
  • Returns and refunds handling
  • Script following

Affiliations

  • Tennis, Commodity trading, Running

Languages

English
Fluent

Accomplishments

    Exceeded the pass rate for GCSE's amidst struggling will physical and mental wellbeing severely sometimes struggling to leave the house for months, I bounced back and got into reselling clothes on a online platform and studied vigorously for my future exams and in the end my efforts paid off. I also swiftly grasped concepts given to me at my previous job as the software was completely new and same with the procedures however within an extremely short duration I managed to outperform many of my colleagues in my 5 months working there.

References

References available upon request.

Timeline

Customer service advisor HSF

Leicestershire County Council
2025.10 - 2026.02

A-Levels - Business Studies

North Warwick and South Leicestershire College
2025.01 -

GCSEs - Maths, Science, English, Business Studies, Computer Science, Economics

Beauchamp college
2021.01 - 2025.06
Rayhan Motegheria