Priyadharshini Murugaraj
Crawley,West Sussex
Summary
Accomplished professional with extensive expertise in leadership within diverse environments, proficient in Microsoft Office Suite and customer relationship management systems. Demonstrates exceptional interpersonal effectiveness, inspiring motivation, and technical proficiency. Skilled in staff recruitment, mentoring and coaching, profit and loss analysis, cultural awareness, and project coordination. Adept at delivering outstanding customer service and maintaining meticulous bookkeeping records. Career goal includes leveraging leadership skills to drive organisational success and foster a collaborative work environment.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work History
Manager
Asian Computer Education
Bandarawela, Uva Province
04.2008 - 08.2009
- Identified growth opportunities through comprehensive market research.
- Optimised resource allocation for increased profits.
- Led performance reviews, identified areas for improvement.
- Managed team dynamics by implementing conflict resolution strategies.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Organised financial and operational data to help with yearly budgeting and planning.
- Designed and implemented training to further develop staff based on business goals.
- Established clear budgets and cost controls strategies to meet objectives.
- Planned revenue generation strategies designed for growth.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Developed organisational policies for administrative oversight and internal controls.
- Streamlined processes to improve and optimise office operations.
- Represented organisations at seminars, conferences and business events.
- Created digital file classification system for company-wide use.
Computer teacher
Asian Computer Education
Bandarawela, Uva Province
04.2005 - 04.2007
- Incorporated e-learning modules into curriculum, improving accessibility for remote learners.
- Addressed technical issues promptly, ensuring minimal disruption during classes.
- Coordinated IT resources, maintaining an efficient learning environment.
- Championed school-wide digital safety policy, contributing towards safer online interactions.
- Evaluated student performances regularly via tests and assignments, providing constructive feedback for improvement.
- Improved students' computer literacy by delivering engaging lessons on basic and advanced computing concepts.
- Enhanced student interest in technology with innovative teaching strategies.
Education
Diploma of Higher Education - microsoft office
Asian Computers Education
Bandarawela 07.2003 - 12.2003
Diploma of Higher Education - Professional diploma in Graphic design
Asian Computers Education
colombo 06.2004 - 07.2010
Diploma of Higher Education - Web Design
Asian Computer Education
Bandarawela 10.2008 - 01.2009
Diploma of Higher Education - VB.Net
Asian Computers
Bandarawela 10.2008 - 01.2009
GCSEs - Main Stream
BD/Tamil Centre College
Bandarawela 01.2000 - 12.2000
A-Levels - Art Stream
BD/ Tamil Centre College
Bandarawela 04.2001 - 08.2003
Skills
- Leadership in diverse environments
- Microsoft office suite proficiency
- Customer relationship management systems
- Interpersonal effectiveness
- Inspiring motivation
- Technical proficiency
- Staff recruitment
- Mentoring and coaching
- Profit and Loss Analysis
- Cultural awareness
- Leadership skills
- Bookkeeping
- Microsoft Office Suite
- Outstanding customer service
- Project coordination
Timeline
Diploma of Higher Education - Web Design
Asian Computer Education
10.2008 - 01.2009
Diploma of Higher Education - VB.Net
Asian Computers
10.2008 - 01.2009
Manager
Asian Computer Education
04.2008 - 08.2009
Computer teacher
Asian Computer Education
04.2005 - 04.2007
Diploma of Higher Education - Professional diploma in Graphic design
Asian Computers Education
06.2004 - 07.2010
Diploma of Higher Education - microsoft office
Asian Computers Education
07.2003 - 12.2003
A-Levels - Art Stream
BD/ Tamil Centre College
04.2001 - 08.2003
GCSEs - Main Stream
BD/Tamil Centre College
01.2000 - 12.2000
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