Priscilla Dias-Richards
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Front of House Team Member
Gourmet Burger Kitchen
South Kensington
2022.02 - 2022.06
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Elevated guest experiences by delivering tailored, personalised customer service.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Prepared lobby areas for guest use, maintaining clean, comfortable reception environments.
Waitress
Host Staffing
London
2022.06 - 2022.10
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Restaurant Hostess
Park Plaza
Vauxhall, Lambeth
2022.11 - 2023.07
- Advised customers on restaurant dishes and special offers.
- Promoted process improvement by communicating guest feedback to management.
- Monitored guests for intoxication, immediately reporting concerns to management.
- Monitored front entrance for new guests while assisting servers by taking and delivering drinks orders.
Sales Assistant
New Look
Shepherds Bush, Hammersmith and Fulham
2023.04 - 2023.07
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
Education
GCSEs -
Ursuline High School Wimbledon
London 2016.09 - 2023.02
Skills
- Reservation management
- Food and beverage specialist
- Effective sales techniques
- Strong communication
- Marketing and sales experience
- Multidisciplinary teamwork
- Efficient under pressure
Timeline
Sales Assistant
New Look
2023.04 - 2023.07
Restaurant Hostess
Park Plaza
2022.11 - 2023.07
Waitress
Host Staffing
2022.06 - 2022.10
Front of House Team Member
Gourmet Burger Kitchen
2022.02 - 2022.06
GCSEs -
Ursuline High School Wimbledon
2016.09 - 2023.02