Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Expierence and voulenteering
References
Timeline
Generic

Charles Nathan Bell

Worcester,Worcestershire

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Focused [Job Title] with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. Passionate [Job Title] with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Enthusiastic [Job Title] with [Number] years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares [Type] knowledge to achieve results. Dedicated [Job Title] highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Sharp teaching assistant in special educational needs with experience in defining engaging curriculums for special education needs. Exceptional communication and organisation skills and uses innovative methods to teach subjects. Dedicated to motivating, encouraging and maximising full potential to achieve successful results. Compassionate individual with desire to work with disabled and mentally challenged students. Excited to shadow head teacher in developing curriculum and creating course materials. Patient in handling challenging situations and willing to work extra mile to achieve goals. Responsible Teaching Assistant offers record of success in helping students and teachers. Versed in classroom activities, small group instruction and recordkeeping. Brings top-notch organizational and multitasking abilities with excellent computer skills. Student-focused teaching team member skilled in assisting instructors with diverse needs. Ready to help students with assignments, organise class spaces and update records. Offers attention to detail and excellent multitasking abilities. Responsible professional with experience in special education. Trained to deal with deaf and hard of hearing, physical and health impairments and disabled individuals. Open for growth and willingness to contribute ideas to assist teacher and school. Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Dedicated Special Educational Needs Assistant, skilled in motivating educational capabilities in students with [Type] needs. Building trusting, supportive relationships through [Action], to provide safe, productive learning environments. Highly-experienced Special Educational Needs Assistant improving emotional and educational development through [Action]. Offering [Number] years of experience assisting students with [Type] needs to achieve their full potential. Compassionate Special Educational Needs Assistant, furthering student development through exceptional [Type] care. Using developed abilities in relationship building and behaviour management to offer effective [Type] support in [Type] settings. Practised [Job Title] with good time management, conflict resolution and relationship-building abilities. Focused on maintaining positive learning environment to promote student growth and development. Advanced with administrative software and confident in operating class equipment. Diligent student searching for rewarding teaching assistant in special educational needs position. Patient and compassionate in dealing with physically and mentally challenged individuals. Willing to pursue advance training to support school and achieve successful results. Goal-oriented [Job Title] caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Enthusiastic and learning-oriented teaching professional devoted to helping students and supporting teachers. Talents include classroom management, activity planning and audio-visual support. Compassionate Care Support Worker accustomed to monitoring and promoting client well-being. Coordinates appointments and transportation to support needs. Caring and communicative with high-level emotional intelligence. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. High-energy student eager to contribute empathy and companionship to client relationships. Caring and communicative with excellent problem-solving and conflict-resolution skills. Organised and dependable [Job Title] with [Number] years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work history

Front of house team member

Zizzi
Worcester, Worcestershire
07.2023 - Current
  • Assisted guests with queries or requests for optimal guest experience.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Adapted swiftly to changing situations for uninterrupted service quality.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Established rapport with regular diners, fostering a loyal client base.
  • Enhanced guest experience with a friendly and helpful attitude.
  • Coordinated seating arrangements for efficient restaurant management.
  • Upheld rigorous hygiene standards in all front-of-house areas.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Ensured smooth operation of the front desk by managing reservations and walk-ins.
  • Maintained high standards of customer service during peak times.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions.
  • Practiced healthy and safety measures to comply with regulations.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Checked customer IDs to confirm age before selling age-restricted products.

Care & Support Worker

Newcross Healthcare Solutions
Worcester
11.2021 - 07.2023
  • Time staff on a flexi working hour minimum hour contract
  • Moving and handling
  • Personal Care
  • SEN and behavioural support
  • Care and wellbeing support
  • Down's syndrome, Dyslexia and Dys-constellation and other learning difficulty support
  • Food handling and nutritional support.
  • Aided in maintaining personal hygiene for better health outcomes in patients.
  • Provided emotional support to patients, easing feelings of stress or loneliness.
  • Facilitated movement for patients using aids such as wheelchairs or walkers, increasing their independence.
  • Responded promptly during emergencies-ensured immediate professional help was sought when required.
  • Helped maintain patient records accurately to ensure seamless continuation of care plan.
  • Established trust with patients for improved communication and cooperation during care routines.
  • Adhered strictly to all safety protocols during work hours-ensured overall wellbeing of all parties involved.
  • Assisted patients to participate in community activities, promoting socialisation and mental health.
  • Escorted patients on outings or errands outside the home, promoting a sense of normalcy in daily life.
  • Improved patient mobility with regular physiotherapy exercises under professional guidance.
  • Maintained a clean and safe environment by performing housekeeping duties like laundry and dishwashing.
  • Demonstrated respect towards diverse cultural backgrounds whilst delivering tailored assistance based on unique needs.
  • Helped service users to gain ability to function independently in society.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Identified key client needs to develop targeted support programmes.
  • Reported on clients' progress to evaluate service impact.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
  • Built meaningful rapport with service users with range of conditions.
  • Offered palliative care to patients with serious and terminal illnesses.
  • Monitored patient symptoms and progress to boost health outcomes.
  • Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Prepared healthy meals according to specific dietary needs, improving overall patient wellness.
  • Enhanced patient comfort by providing personal care services such as bathing, dressing and feeding.
  • Adapted quickly to new care routines for smooth transition periods during changes in patient requirements.
  • Offered companionship to elderly patients which significantly reduced feelings of isolation.
  • Encouraged family involvement in care plans, creating a supportive atmosphere for the patient.

SEN General Assistant

EANI, CHS
Cookstown, Tyrone
08.2018 - 06.2021
  • Assessed SEN students in learning environments to create optimised IEP's and educational techniques
  • Used behavioural management/de-escalation techniques to effectively manage high-pressure incidents
  • Minimised regression promoted positive behavioural growth and facilitated significant decreases in misbehaviour actions over 3 years via 1:1 mentoring for various pupils, giving feedback to all involved
  • Held small intervention/revision sessions (groups 1:1 - 6) to improve social/emotional interactions, educational development and build trusting, respectful relationships via attentive, effective communication
  • Oversaw pupils (groups 1:1 - 30, aged 11 - 16), consistently ensuring child safety and lead teacher support.
  • Dealt with complaints professionally leading to swift problem resolution.
  • Aided in office administration duties, improving overall operational efficiency.
  • Assisted with inventory management for efficient stock control.
  • Kept flawless records of office activities, staff calendars and events.
  • Kept and maintained accurate filing system for preservation of office information.
  • Provided printing, photocopying scanning support to colleagues.
  • Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
  • Assisted managers in compiling and organising materials for meetings.
  • Managed physical and digital correspondence while keeping information private and secure.
  • Contributed to harmonious and productive office environment by building positive relationships with coworkers.
  • Organised travel and accommodations arrangements within assigned budgets.
  • Typed and proofread documents with zero errors.
  • Organised tasks by level of urgency and importance to make best of use time and resources.
  • Prepared and distibuted meticulous notes and high-quality reports within deadlines.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Supervised administrative work in [Type] office and set goals for staff.
  • Documented conferences, meetings and appointments with verbatim reports.
  • Partnered with management to implement processes and complete special projects.
  • Sourced and ordered office supplies within allocated budget.
  • Drafted documents and reports for management review.
  • Scheduled meetings, conferences and appointments.

Bar Staff

Brackaville GAA Club, Coalisland
06.2018 - 08.2018
  • Worked as part of a team making connections with guests to create local community events, prevented services to minors and served as backup often
  • Followed safe serving requirements and kept lists of available ride services for inebriated customers
  • Performed closing duties, replenished stock, changed kegs, balanced tills, handled cash/card payments.

Bar Staff

Molly Malones
Liverpool
02.2016 - 06.2018
  • Made connections with guests to create loyalty, as part of team accommodating events of up to 1000+ customers, prevented services to minors and served as backup often
  • Followed safe serving requirements and kept lists of available ride services for inebriated customers
  • Performed closing duties, replenished stock, changed kegs, balanced tills, handled cash/card payments
  • Skills
  • Challenging behaviour management, de-escalation techniques, safeguarding and ICT adept
  • Strong communication and interpersonal skills
  • 1:1 and group mentoring and support experience
  • Diversity, Inclusive learning policy/practise
  • SEN, ASD, Dyslexia knowledge and

Education

Diploma of Higher Education - Human Biology

University of Worcester
Worcester, Worcestershire
09.2021 - 06.2022

Certificate of Higher Education - Biological Sciences

Liverpool John Moores University
Liverpool
09.2015 - 06.2016

A-Levels - Biology, Chemistry, Government & Politics

St. Joseph's Convent Grammar School, Donaghmore
Dungannon, Mid Ulster
09.2013 - 06.2015

AS Level - History

St Josephs Convent Grammar School, Donaghmore
Dungannon, Mid Ulster
09.2012 - 06.2013

GCSEs - English Language, Mathematics, D.A Science, Business Studies, Home Economics, History, Religious Stu

St. Joseph's College, Coalisland
Coalisland, Mid Ulster
09.2010 - 06.2012

Coursera,Certificate - Supporting Children with Difficulties in Reading and Writing

University of London
Online
05.2020 - 05.2020

Tier 1 ASD & Autism Advisory Servi (Post-primary) - ASD

Educationn Authority (NI)
Online
01.2021 - 02.2021

Coursera, Course Certificate - Spanish: : Basic Spanish Vocabulary Specialization, Meeting People, Cultural Experience

UC Davis
Online
05.2021 - 05.2021

Training - GDPR

Newcross Healthcare Solutions
Worcester, Worcestershire
11.2021 - 11.2021

Training, Level 2 - Safeguarding

Newcross Healthcare Solutions
Worcester
06.2024 - 06.2024

Training - Community Care

Newcross Healthcare Solutions
Worcester, Worcestershire
07.2023 - 07.2023

Training - Moving and Handling People

Newcross Healthcare Solutions
Worcester, Worcestershire
11.2021 - 11.2021

Skills

  • R-Studio and statistical analysis adept
  • Microsoft Office and Google Workspace adept
  • Regulatory compliance
  • Telephone customer service
  • Forward planning
  • Stress management
  • COVID-19 hygiene measures
  • Barista experience
  • FOH procedures
  • Highly responsible and reliable
  • Exceptional interpersonal skills
  • Cleaning and sanitation
  • Takeaway order preparation
  • Teamwork
  • Guest rapport
  • Table check-ins
  • Efficient under pressure
  • Reservation management
  • Complaint handling
  • POS Systems
  • Customer Service
  • Personal care assistance
  • Dementia care
  • Lesson planning
  • Autism expertise
  • Emotional support
  • Curriculum knowledge
  • Learning diversity protocol
  • Behavioural Management
  • Challenging behaviour management
  • Inspiring leadership style
  • Safeguarding adept
  • Inclusive learning practices
  • Special Education Needs and Disabilities (SEND) compliance
  • Special education policy knowledge
  • Behaviour management
  • De-escalation techniques
  • Dyslexia expertise
  • Early intervention techniques
  • Individual learning support
  • Excellent communication skills
  • Special educational needs communication
  • SEND support
  • Autism support
  • Dyslexia support
  • Maths tutoring
  • Special education support
  • Classroom management support
  • Group tutoring
  • Individual Education Plan (IEP) support
  • Behaviour management strategies
  • SEN interventions
  • Student engagement techniques
  • Curriculum Development
  • Group and individual instruction
  • In-class SEND support
  • Classroom supply management
  • Secondary education
  • Adaptable
  • Lesson implementation
  • Elderly care
  • Patient safeguarding
  • Safeguarding knowledge
  • Mobility support
  • Health and Safety Compliance
  • Activities of Daily Living
  • Risk Assessments
  • Exceptional communicator
  • Patient transport
  • Meal preparation
  • Disability Care
  • Schedule management
  • Community engagement
  • Conflict management
  • Elderly care expertise
  • Health assessments
  • Epilepsy awareness
  • Compassionate care
  • Community integration
  • Wheelchair transfer
  • Disability support
  • Mental health support
  • Quadriplegic and paraplegic care
  • Patient-centred care
  • Personal hygiene assistance
  • Errands assistance
  • Building relationships
  • Documentation management

Languages

English
Native
Spanish
Elementary
Portuguese
Beginner
Irish
Beginner

Affiliations

  • Instruments: “Vocals”, “Guitar”, “Highland Bagpipes”, “Feadóg”, “Irish Traditional Bones”
  • Public speaking and Féis
  • Clubs/Societies: Biological Sciences, climbing and fencing club and Worcester Mucis & Theatre Company.
  • Reading, Travel, Social, and Creative writing and Linguistics Projects.

Expierence and voulenteering

  • YMCA Greenhill, Newcastle, Ireland; 06-09/2019

Volunteered as a summer camp volunteer, along with a team of other internationals from all around the world, working with children from 5-15 years old, leading them in various activities involving archery, outdoor climbing, hiking, orienteering, mountaineering, bouldering and water bouldering, canoeing, camping, exploration, and creative projects.


  • Schools; St. Josephs College, Coalisland & Aughamullan Primary School; 09/14-04/

Experience as a teaching assistant working at the Primary and Secondary level in the Sciences and Music departments.


  • Ógras Centre Coalisland; 06/12-09/14

Volunteered as a keyworker for a year working and helping to lead activities in the local youth centre.

References

References available upon request.

Timeline

Training, Level 2 - Safeguarding

Newcross Healthcare Solutions
06.2024 - 06.2024

Front of house team member

Zizzi
07.2023 - Current

Training - Community Care

Newcross Healthcare Solutions
07.2023 - 07.2023

Training - GDPR

Newcross Healthcare Solutions
11.2021 - 11.2021

Training - Moving and Handling People

Newcross Healthcare Solutions
11.2021 - 11.2021

Care & Support Worker

Newcross Healthcare Solutions
11.2021 - 07.2023

Diploma of Higher Education - Human Biology

University of Worcester
09.2021 - 06.2022

Coursera, Course Certificate - Spanish: : Basic Spanish Vocabulary Specialization, Meeting People, Cultural Experience

UC Davis
05.2021 - 05.2021

Tier 1 ASD & Autism Advisory Servi (Post-primary) - ASD

Educationn Authority (NI)
01.2021 - 02.2021

Coursera,Certificate - Supporting Children with Difficulties in Reading and Writing

University of London
05.2020 - 05.2020

SEN General Assistant

EANI, CHS
08.2018 - 06.2021

Bar Staff

Brackaville GAA Club, Coalisland
06.2018 - 08.2018

Bar Staff

Molly Malones
02.2016 - 06.2018

Certificate of Higher Education - Biological Sciences

Liverpool John Moores University
09.2015 - 06.2016

A-Levels - Biology, Chemistry, Government & Politics

St. Joseph's Convent Grammar School, Donaghmore
09.2013 - 06.2015

AS Level - History

St Josephs Convent Grammar School, Donaghmore
09.2012 - 06.2013

GCSEs - English Language, Mathematics, D.A Science, Business Studies, Home Economics, History, Religious Stu

St. Joseph's College, Coalisland
09.2010 - 06.2012
Charles Nathan Bell