Preya Kaur
Birmingham,UK
Summary
Results-oriented professional with strong organizational skills and resilience. Proven track record in problem-solving and attention to detail. Skilled in fostering creativity and delivering exceptional customer service through effective communication. Focused on leveraging these strengths to enhance team performance and meet strategic goals.
Overview
17
17
years of professional experience
39
39
years of post-secondary education
Work history
Supervisor
Magical Story
Solihull
10.2021 - 12.2024
- Oversaw team operations, executed daily administrative tasks, processed cash transactions, conducted stock checks and addressed customer enquiries, managed merchandising, operated the till, facilitated refunds, coordinated with other supervisors to maintain consistency across shifts and ensured correct store closure.
Sales Assistant
Poundstretcher
Birmingham
10.2017 - 10.2021
- Enhanced customer service skills in a fast-paced retail environment.
- Collaborated effectively with team members to achieve objectives.
- Assisted in multiple areas, including till operations, shelf stocking, and store presentation.
- Supported management during morning shifts by preparing tills and completing required paperwork.
Customer Service Advisor
Argos LTD
Solihull
06.2011 - 07.2012
- Developed exceptional customer service skills through daily assistance to customers.
- Executed returns and refunds efficiently after completing training and progressing rapidly.
- Recognised with monthly Smile employee rewards for consistently positive customer feedback.
- Adapted quickly to new challenges, maintaining a friendly and approachable demeanour.
Sales Assistant
Mahi Fashions
Birmingham, West Midlands
01.2009 - 11.2009
- Processed transactions efficiently through the till.
- Styled mannequins to enhance visual merchandising.
- Unpacked stock and organised items in designated locations.
- Maintained cleanliness throughout shop floor for optimal customer experience.
Theatre Assistant
From Here To There
France
01.2008 - 12.2008
- Completed week-long work experience with theatre company in Lyon, France.
- Collaborated with schools to produce a short film project.
- Executed acting, dancing, and choreography while utilising editing software.
Education
GCSE C - Mathematics
Queensbridge School of Visual and Performing arts
Birmingham 09.2004 - 07.2009
GCSE C - English
Queensbridge School of Visual and performing arts
Birmingham 09.2004 - 07.2009
GCSE A - Photography
Queensbridge School of Visual and performing arts
Birmingham 09.2004 - 07.2009
GCSE C - English Additional
Queensbridge School of Visual & Performing Arts
Birmingham 09.2004 - 07.2009
GCSE C - Religious Education
Queensbridge School of Visual and performing arts
Birmingham 09.2004 - 07.2009
GCSE C - History
Queensbridge School of Visual and performing arts
Birmingham 09.2004 - 07.2009
GCSE C - Science
Queensbridge School of Visual and performing arts
Birmingham 09.2004 - 07.2009
BTEC Merit - IT
Queensbridge School of Visual and performing arts
Birmingham 09.2004 - 07.2009
Skills
- Organisational skills
- Resilience
- Supervisory experience
- Leadership
- Customer service
- Communication skills
- Management
- Problem solving
- Attention to Detail
- Positive attitude
- Creative thinking
Affiliations
- Music
- Photography
- Journaling
- Gym
References
References available upon request.
Timeline
Supervisor
Magical Story
10.2021 - 12.2024
Sales Assistant
Poundstretcher
10.2017 - 10.2021
Customer Service Advisor
Argos LTD
06.2011 - 07.2012
Sales Assistant
Mahi Fashions
01.2009 - 11.2009
Theatre Assistant
From Here To There
01.2008 - 12.2008
GCSE C - Mathematics
Queensbridge School of Visual and Performing arts
09.2004 - 07.2009
GCSE C - English
Queensbridge School of Visual and performing arts
09.2004 - 07.2009
GCSE A - Photography
Queensbridge School of Visual and performing arts
09.2004 - 07.2009
GCSE C - English Additional
Queensbridge School of Visual & Performing Arts
09.2004 - 07.2009
GCSE C - Religious Education
Queensbridge School of Visual and performing arts
09.2004 - 07.2009
GCSE C - History
Queensbridge School of Visual and performing arts
09.2004 - 07.2009
GCSE C - Science
Queensbridge School of Visual and performing arts
09.2004 - 07.2009
BTEC Merit - IT
Queensbridge School of Visual and performing arts
09.2004 - 07.2009
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