Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Poppy Brunt

St. Helens, Merseyside,Merseyside

Summary

I am reliable and independent within the workplace, completing high-volume orders to meet service targets and time crunches. I share a great deal of food preparation and safety knowledge, and I can perform efficiently in fast-paced and challenging environments. I offer strong interpersonal and communication skills with experience in customer service and teamwork. Maintaining a positive attitude and tending to customers concerns, I am committed to contributing to positive and efficient team dynamics, ensuring high-quality service and satisfaction. I share a great deal of history with meeting company goals within a team and promoting the upmost best attitude towards those around me within the workplace. I am presentable and certain to follow hygiene rules, presenting myself in the set uniform that is suitable within the workplace. I can work under fast-pace decision making and form solutions and resolve customer/company concerns.

Overview

1
1
year of professional experience

Work history

Crew member

Mcdonalds
St. Helens , Merseyside
08.2024 - Current
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Participated in regular stock takes helping manage supplies efficiently.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Flexibly took on various roles to support workflow.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Operated cash register to take payments and process orders.
  • Prepared food and beverages within target timeframes.
  • Addressed questions, concerns and complaints of customers.
  • Prepared and packaged orders with precise presentation skills.
  • Shared product knowledge to answer customer questions and make suggestions.
  • Prepared products following restaurant portion and presentation standards.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.

Graphic Design Assistant ( Work Experience )

Vinyline Signs & Graphics
St. Helens, Merseyside , Merseyside
07.2024 - 07.2025
  • Enhanced branding consistency by developing and maintaining graphic design elements.
  • Assisted in developing banner designs for online platforms leading to improved web traffic.
  • Perfected final layouts using Illustrator tools; prepared designs ready for printing.
  • Prepared visual presentations by designing art and copy layouts which impressed clients.

Wedding Dresser

Mum's friend
Clinkham Wood, St. Helens, Merseyside, Merseyside
02.2024 - 06.2025
  • Arranged garments attractively on shop floor, enhancing overall store appearance.
  • Assisted in window displays creation, attracting more foot traffic into the store.
  • Streamlined garment handling processes to minimise wrinkles and damage.
  • Provided excellent customer service, resulting in repeat business.

Education

A-Levels - Level 3 Applied Diploma in Criminology, BTEC Uniformed Protective Services, A-Level Art and Design

Cowley Sixth Form
St. Helens
09.2023 -

Skills

  • Communication excellence
  • Peer collaboration
  • Assertiveness handling
  • Special dietary needs understanding
  • Constructive feedback
  • Responsive engagement
  • Health and Safety Compliance
  • Customer Service
  • Product knowledge
  • Food preparation
  • Order processing
  • Food preparation and hygiene procedures
  • Ingredient stock replenishment
  • Customer complaint handling
  • Kitchen hygiene standards
  • Hospitality and customer service

Affiliations

  • Painting
  • Literature
  • Song-making
  • Scrapbooking
  • Media and Influencing

Languages

English
Native
French
Elementary
Italian
Intermediate

Timeline

Crew member

Mcdonalds
08.2024 - Current

Graphic Design Assistant ( Work Experience )

Vinyline Signs & Graphics
07.2024 - 07.2025

Wedding Dresser

Mum's friend
02.2024 - 06.2025

A-Levels - Level 3 Applied Diploma in Criminology, BTEC Uniformed Protective Services, A-Level Art and Design

Cowley Sixth Form
09.2023 -

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Poppy Brunt