Patrick Sheridan
Bangor,Down
Summary
Experienced hospitality professional with extensive knowledge of alcohol laws and bar equipment usage. Demonstrates exceptional customer service skills, including effective communication, listening, and patience with customers. Proficient in beer pouring, till operation and maintenance, cash handling, and sales promotion techniques such as upselling. Can undertake cleaning duties, table clearance efficiency, and order taking while maintaining composure under pressure. Able to adapt to various roles, including heavy lifting from gym training for stock handling and keg changes.
Overview
1
1
Certification
Work History
Bar & Waiting Staff
Mount Charles
Belfast, Down
01.2025 - Current
- Worked across large-scale events at The National Football Stadium (Windsor Park), Kingspan, and Waterfront Hall, serving crowds of 2,500 to 15,000 in fast-paced environments.
- Skilled in drink service, cash and card handling, and efficient till operation .
- Delivered exceptional customer service , taking orders, managing tables, and assisting with food service.
- Maintained cleanliness, swift table clearance, and assistance with restocking .
- Adapted to various roles, including heavy lifting for stock and keg changes as required.
Education
A-Levels -
Our Lady and St Patrick's College Knock
Belfast 09.2024 -
GCSEs - 10 Subjects
Our Lady and St Patrick's College Knock
Belfast 09.2022 - 07.2024
Skills
Bar & Waiting Staff Skills:
- Bar equipment usage – Experienced with various bar equipment, ensuring great service
- Alcohol Law familiarity
- Till operation & maintenance
- Draft beer pouring
Customer Service & Communication:
- Effective communication – Skilled in communicating clearly with customers and team members to ensure efficient service
- Active listening
- Patience with customers
Practical Skills:
- Table clearance efficiency – Quick and efficient at clearing tables through past working experience
- Cleaning duties
- Lifting & carrying heavy loads
Inclusivity & Support Skills:
- Disabled adult support – Assisted family member with disabilities, gaining great experience and understanding
- Adjustments for disabled customers
- Working with children – Gained through school volunteering and younger family/family friends
Collaboration & Leadership Skills:
- Teamwork & Leadership Skills – Worked in teams through past jobs and football, developing leadership as a football team captain and in various roles
- Adaptability – Stepped into different roles as needed, ensuring tasks were completed efficiently
Extras
Member of Bangor FC
Member of St Pauls GAC
Certification
- Participated in a Young Enterprise event, gaining business and teamwork experience.
- Competed in the Young Innovators Regional Finals , showcasing creativity and problem-solving skills.
- Certified in Level 1 Food Allergy Awareness and Level 1 Food Safety Training .
- Completed online work experience with PwC , gaining insight into professional workplace practices.
Affiliations
- Football – Developed strong leadership and communication skills.
- Gym – Training has built discipline, focus, physical strength, and improved time management and goal consistency.
- Business Operations – Passionate about understanding business functions and improving efficiency and productivity.
Timeline
Bar & Waiting Staff
Mount Charles
01.2025 - Current
A-Levels -
Our Lady and St Patrick's College Knock
09.2024 -
GCSEs - 10 Subjects
Our Lady and St Patrick's College Knock
09.2022 - 07.2024
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