Whilst in full time collage I gained a job working at west park rugby club both in the kitchen and behind the bar where my duties include.
- Made cocktails for customer enjoyment.
- Prepared beverages, ensuring consistent quality.
- Managed customer disputes effectively, preserving the business reputation.
- Handled cash transactions to ensure accurate accounting.
- Helped organise special events at the bar.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Served customers to foster a friendly atmosphere.
- Managed bar inventory for efficient operation.
- Restocked bar efficiently during busy periods.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Cleared counters and disposed of waste and broken glass.
- Refused drinks service to guests without appropriate proof of age.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Worked with bar management to implement and enforce responsible drinking practices.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Welcomed guests with friendly conversation and fun atmosphere.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Inspected customer identification to verify age against legal standards.
- Followed food safety and hygiene requirements to protect guests.
- Supported serving staff with fast, accurate beverage preparation.