I am a Motivated and highly skilled Final year business management student who is committed to improving my abilities and distinguishing myself in the eyes of potential employers. Having developed a strong decision management and time management skills in a variety of academic and professional environments I aim to add value to any team I join I actively look for opportunities to grow and I am dedicated to consistently enhance my abilities on both personal and professional level
As a bar staff member at Charlton Stadium, I provided exceptional customer service in a fast-paced environment, ensuring fans had an enjoyable match-day experience. My role involved efficiently serving food and drinks to customers before games and during halftime, maintaining a friendly and professional demeanor under pressure. I handled cash transactions accurately and upheld high standards of cleanliness and organization at the bar. With a strong focus on delivering a positive experience, I created a welcoming atmosphere, contributing to the excitement and energy of match days while meeting customer needs promptly and courteously.
As a trading assistant I was responsible for handling customer complaints and queries effectively, ensuring their concerns were resolved promptly and professionally ,replenishing stock, keeping store in an excellent and presentable condition helping manage checkouts, receiving deliveries and adhering to previous training policies such as fire evacuation and think 25
As a bar staff member, I delivered exceptional customer service in fast-paced environments, showcasing strong interpersonal and teamwork skills. My primary responsibilities included serving food and drinks to customers, handling cash transactions accurately, and maintaining a welcoming atmosphere. I gained valuable experience working across diverse venues such as football stadiums, bars, and clubs, adapting quickly to varying demands and customer expectations. This role honed my ability to remain calm under pressure, multitask effectively, and collaborate with team members to ensure smooth operations. These experiences have equipped me with a solid foundation in customer service and operational efficiency.
As an online assistant I helped to locate items throughout the store and worked independently packing customers orders I used IT systems to navigate my way on the shop floor to retrieve customers items and to ensure that certain products where being picked at a certain time-frame. I also when needed picked out suitable replacements for items which where out of stock
Assisted in picking and packing orders efficiently during Black Friday and summer sales. Managed returns processing and supported the manager with locating missing items and coordinating with team members to streamline operations. Provided on-site assistance to colleagues, ensuring smooth workflow and adherence to deadlines in a fast-paced environment.
Assisted in the church youth section by supervising and engaging children during Sunday services, allowing parents to attend the main service. Helped plan and deliver creative, age-appropriate activities to support spiritual and social development. Maintained a safe, welcoming environment and supported the lead teacher with setup and coordination. Volunteered regularly, demonstrating strong responsibility, teamwork, and communication skills