Summary
Overview
Work history
Education
Skills
Timeline
Generic

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Erith,Erith

Summary

I am a Motivated and highly skilled Final year business management student who is committed to improving my abilities and distinguishing myself in the eyes of potential employers. Having developed a strong decision management and time management skills in a variety of academic and professional environments I aim to add value to any team I join I actively look for opportunities to grow and I am dedicated to consistently enhance my abilities on both personal and professional level


Overview

5
5
years of professional experience

Work history

Bar staff

Charlton Stadium
12.2019 - 03.2020

As a bar staff member at Charlton Stadium, I provided exceptional customer service in a fast-paced environment, ensuring fans had an enjoyable match-day experience. My role involved efficiently serving food and drinks to customers before games and during halftime, maintaining a friendly and professional demeanor under pressure. I handled cash transactions accurately and upheld high standards of cleanliness and organization at the bar. With a strong focus on delivering a positive experience, I created a welcoming atmosphere, contributing to the excitement and energy of match days while meeting customer needs promptly and courteously.

Trading Assistant

Sainsburys
brampton road, bexley
11.2020 - 09.2021

As a trading assistant I was responsible for handling customer complaints and queries effectively, ensuring their concerns were resolved promptly and professionally ,replenishing stock, keeping store in an excellent and presentable condition helping manage checkouts, receiving deliveries and adhering to previous training policies such as fire evacuation and think 25

bar staff

TCS recruitment
Leicester
10.2021 - 07.2022

As a bar staff member, I delivered exceptional customer service in fast-paced environments, showcasing strong interpersonal and teamwork skills. My primary responsibilities included serving food and drinks to customers, handling cash transactions accurately, and maintaining a welcoming atmosphere. I gained valuable experience working across diverse venues such as football stadiums, bars, and clubs, adapting quickly to varying demands and customer expectations. This role honed my ability to remain calm under pressure, multitask effectively, and collaborate with team members to ensure smooth operations. These experiences have equipped me with a solid foundation in customer service and operational efficiency.

Online assistant

sainsburys
Crayford, Bexley
07.2023 - 10.2023

As an online assistant I helped to locate items throughout the store and worked independently packing customers orders I used IT systems to navigate my way on the shop floor to retrieve customers items and to ensure that certain products where being picked at a certain time-frame. I also when needed picked out suitable replacements for items which where out of stock

Warehouse operative

gymshark
Leicester
11.2023 - 07.2024

Assisted in picking and packing orders efficiently during Black Friday and summer sales. Managed returns processing and supported the manager with locating missing items and coordinating with team members to streamline operations. Provided on-site assistance to colleagues, ensuring smooth workflow and adherence to deadlines in a fast-paced environment.

Sunday school assistant

New wine church
Woolwich, Greenwich
07.2022 - Current

Assisted in the church youth section by supervising and engaging children during Sunday services, allowing parents to attend the main service. Helped plan and deliver creative, age-appropriate activities to support spiritual and social development. Maintained a safe, welcoming environment and supported the lead teacher with setup and coordination. Volunteered regularly, demonstrating strong responsibility, teamwork, and communication skills

Education

Bachelor of Science - Business Management

De Montfort University
Leicester
09.2021 -

GCSEs -

Erith school
London
09.2016 - 06.2018

HSLA - sports leadership

king henry school
London
09.2020 - 06.2021

A-Levels -

King henry school
09.2018 - 06.2021

Skills

  • time management - Successfully managed a project with multiple deadlines during one of my university modules by creating a detailed plan and outlining key tasks and deadlines that needed to be met and regularly reviewing progress and setting meeting outsides timetable classes
  • Organization - Strong organizational skills, effectively managing time and resources to meet deadlines and balance academic responsibilities I prioritize tasks, plan coursework efficiently, and maintain attention to detail, ensuring high-quality results This ability has helped me excel in university projects and adapt to dynamic academic demands
  • relationship building - Experienced in building strong relationships with colleagues and teams, fostering positive work environments and effective collaboration Developed excellent interpersonal skills through roles at Charlton, Sainsbury’s, and as bar staff, resulting in improved teamwork, productivity, and morale Skilled in connecting with diverse individuals to achieve shared goals
  • customer service- Strong background in customer service, skilled in effectively addressing customer needs, resolving issues, and delivering exceptional experiences Proven ability to build rapport, communicate clearly, and maintain professionalism in fast-paced environments Committed to ensuring customer satisfaction and fostering loyalty through attentive, personalized support
  • Decision management - Skilled in decision management, using data and strategic thinking to improve processes, reduce risks, and make informed choices Experienced in balancing priorities, working collaboratively, and finding practical solutions that align with organizational goals Focused on creating efficient, adaptable systems for long-term success

Timeline

Warehouse operative

gymshark
11.2023 - 07.2024

Online assistant

sainsburys
07.2023 - 10.2023

Sunday school assistant

New wine church
07.2022 - Current

bar staff

TCS recruitment
10.2021 - 07.2022

Bachelor of Science - Business Management

De Montfort University
09.2021 -

Trading Assistant

Sainsburys
11.2020 - 09.2021

HSLA - sports leadership

king henry school
09.2020 - 06.2021

Bar staff

Charlton Stadium
12.2019 - 03.2020

A-Levels -

King henry school
09.2018 - 06.2021

GCSEs -

Erith school
09.2016 - 06.2018
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