Pasha Chalak
Hall Green,BIR
Summary
Proactive and highly motivated professional seeking a role which would allow me to use my exceptional confidence and social skills. With 4+ years of experience in time management, teamworking and maintaining a smooth production workflow. I would also describe myself as a dedicated employee who ensures client satisfaction is the top priority. Specialties include: organising back offices, maintaining brand guidelines, meeting deadlines, and leading teams.
Overview
4
4
years of professional experience
Work History
Warehouse Operative
Royal Mail
Birmingham, United Kingdom
11.2023 - 11.2024
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Prepared items for timely dispatch and safe transportation.
- Completed work following safety rules for best working practices.
- Sorted materials on warehouse racks and shelves.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Loaded packaged goods on to trucks for shipping.
- Followed safety guidelines when operating in hazardous environments.
Data Cleanser
Tela Technology
Hampton In Arden, United Kingdom
06.2024 - 07.2024
- Data Quality Improvement: Data cleansers identify and rectify inaccuracies, inconsistencies, and errors in datasets, ensuring that the information used for decision-making is reliable and of high quality.
- Standardization of Data: They standardize data formats, units, and terminologies across different datasets to maintain consistency and facilitate easier analysis and reporting.
- Duplicate Removal: Data cleansers detect and eliminate duplicate records, which helps to streamline databases and reduce redundancy, ensuring that each data point is unique and relevant.
- Validation and Verification: They verify data against predefined criteria or external sources to ensure its authenticity and relevance, enhancing the trustworthiness of the data used in business processes.
- Enhanced Analytics: By improving the overall quality and accuracy of data, data cleansers enable more effective data analysis and insights, leading to better-informed business decisions and strategies.
- Managed over 70 customer calls per day.
Administrator
One Stop Auto Services
Birmingham, United Kingdom
01.2021 - 12.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Oversaw database to maintain updated records and accuracy.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
Education
Bachelor of Computer Science - Cybersecurity
Birmingham City University
Birmingham, United Kingdom09-2027
Diploma of Higher Education - Cybersecurity
Solihull College And University Centre
Solihull, United Kingdom05-2023
GCSE - Mathematics, Computer Science, Science, English Li
Lighthall Secondary School
Birmingham, United Kingdom07-2021
Skills
- Customer Service
- Attention to Detail
- Office Administration
- Team player
- Stock management
- Multidisciplinary teamwork
- Quality Control
- Flexible
- Attention to Detail
- Analytical
Timeline
Data Cleanser
Tela Technology
06.2024 - 07.2024
Warehouse Operative
Royal Mail
11.2023 - 11.2024
Administrator
One Stop Auto Services
01.2021 - 12.2023
Bachelor of Computer Science - Cybersecurity
Birmingham City University
Diploma of Higher Education - Cybersecurity
Solihull College And University Centre
GCSE - Mathematics, Computer Science, Science, English Li
Lighthall Secondary School