Olivia Pearl Rushworth
Drighlington,Leeds
Summary
Friendly and motivated individual with strong communication and teamwork skills, able to handle fast-paced environments and provide excellent customer service. Proficient in multitasking and maintaining positive attitude under pressure. Committed to enhancing guest experiences and contributing to smooth-running operation.
Overview
3
3
years of professional experience
Work history
Waitress assistant
Leeds United Football Club
Leeds, West Yorkshire
2025.08 - Current
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Enhanced dining experience through friendly interaction with customers.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Enhanced customer service by promptly taking orders and delivering food.
- Facilitated smooth operations by setting up tables and booths.
- Followed health regulations whilst handling food, promoting safe practices.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Collaborated with team to provide efficient service during peak hours.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Waitress assistant
Morley Dashers Ltd
Leeds, West Yorkshire
2023.01 - 2024.08
- Maintained cleanliness in serving and dining area for hygienic environment.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Facilitated smooth operations by setting up tables and booths.
- Followed health regulations whilst handling food, promoting safe practices.
- Enhanced customer service by promptly taking orders and delivering food.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
Education
GCSEs - English Language
Morley Academy
Leeds 09/2021 - 07/2025
GCSEs - English Language
Morley Academy
Leeds 09/2021 - 07/2025
GCSEs - Mathematics
Morley Academy
Leeds 09/2021 - 07/2025
GCSEs - Health & Social
Morley Academy
Leeds 09/2021 - 07/2025
GCSEs - Food Technology
Morley Academy
Leeds 09/2021 - 07/2025
GCSEs - History
Morley Academy
Leeds 09/2021 - 07/2025
A-Levels - Double Health & Social
Elliott Hudson
Leeds 09/2025 -
A-Levels - Sociology
Elliott Hudson
Leeds 09/2025 -
Skills
- Beverage serving
- Restocking servers station
- Communicative and articulate
- Patience under pressure
- Cleaning procedures knowledge
- Service-Oriented mindset
- Proactive listening
- Calm under stress
- Payment Processing
- Food preparation
- Table clearing
- Order processing
- Safe food handling
- Banqueting
- Hospitality etiquette
Affiliations
- Volunteering
- Walking
- Cinema
Timeline
Waitress assistant
Leeds United Football Club
2025.08 - Current
Waitress assistant
Morley Dashers Ltd
2023.01 - 2024.08
GCSEs - English Language
Morley Academy
09/2021 - 07/2025
GCSEs - English Language
Morley Academy
09/2021 - 07/2025
GCSEs - Mathematics
Morley Academy
09/2021 - 07/2025
GCSEs - Health & Social
Morley Academy
09/2021 - 07/2025
GCSEs - Food Technology
Morley Academy
09/2021 - 07/2025
GCSEs - History
Morley Academy
09/2021 - 07/2025
A-Levels - Double Health & Social
Elliott Hudson
09/2025 -
A-Levels - Sociology
Elliott Hudson
09/2025 -