lexie lakin
stoke on trent,staffordshire
Summary
Friendly and motivated individual with strong communication and teamwork skills, able to handle fast-paced environments and provide excellent customer service. Proficient in multitasking and maintaining positive attitude under pressure. Committed to enhancing guest experiences and contributing to smooth-running operation.
Overview
2
2
years of professional experience
Work history
Waitress assistant
Alton towers
stoke on trent, Staffordshire
07.2025 - 11.2025
- Assisted in providing excellent customer service during busy periods by efficiently taking orders and serving food.
- Maintained cleanliness of dining area by regularly clearing tables and ensuring a tidy environment for guests.
- Engaged with customers to address inquiries and provide recommendations, enhancing overall dining experience.
- Observed and adhered to health and safety regulations to maintain a safe working environment for staff and guests.
Retail worker
Roe lane
stoke on trent, Staffordshire
12.2024 - 06.2025
- Assisted customers in locating products and provided recommendations based on preferences.
- Operated point-of-sale system to process transactions efficiently and accurately.
- Collaborated with team members to ensure effective stock replenishment throughout the store.
- Engaged with customers to address inquiries and resolve issues promptly and courteously.
Ride host
Alton towers
stoke on trent, Staffordshire
02.2024 - 11.2024
- Welcomed guests and provided assistance to ensure enjoyable experiences.
- Explained ride safety protocols and procedures to maintain guest safety.
- Monitored ride operations and reported any issues to maintenance staff.
Education
Diploma of Higher Education - Midwifery
Newcastle college
stoke on trent09.2027
GCSEs - Mathematics
Endon high school
stoke on trent09.2023
GCSEs - English Language and Literature
Endon high school
stoke on trent 09.2023
Skills
- Communication (written & verbal)
- Teamwork
- Time management
- problem-solving
- Adaptability
- organisation
- Reliability
- Customer service
- Cash handling
- Handling complaints
- Emotional intelligence
- Decision-making
- Stress management
- Conflict resolution
- Cleaning procedures knowledge
- Beverage serving
- Food preparation
- Table clearing
- Food serving
- Food safety
- Table set up
Timeline
Waitress assistant
Alton towers
07.2025 - 11.2025
Retail worker
Roe lane
12.2024 - 06.2025
Ride host
Alton towers
02.2024 - 11.2024
Diploma of Higher Education - Midwifery
Newcastle college
GCSEs - Mathematics
Endon high school
GCSEs - English Language and Literature
Endon high school