Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Nikolett Laczko

London,Forest Gate

Summary

Dependable supervisor / manager with over 5 years of experience in managing diverse teams and projects. Proven ability to prioritize tasks effectively while maintaining a positive work environment. Committed to achieving team objectives and enhancing operational efficiency.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work history

Assistant manager

Fare Bar & Canteen Ltd
Old Street, London
05.2021 - Current
  • Implemented promotional strategies to increase footfall during holiday seasons.
  • Minimised inventory loss, enhancing profit margins.
  • Tracked key performance indicators weekly, identifying improvement areas.
  • Coordinated events to boost restaurant revenue.
  • Streamlined staff rotas for optimal efficiency.
  • Trained new team members, elevating service quality.
  • Cultivated a positive work environment by fostering team spirit.
  • Developed supplier relationships for improved inventory management.

Waitress

Vinoteca
Marylebone, London
03.2020 - 09.2020
  • Optimised workflow during busy periods by coordinating effectively with kitchen staff.
  • Resolved customer complaints through professional communication skills.
  • Carefully prepared and presented dishes to meet special dietary requests.
  • Executed bar closing duties, including cleaning, sanitising, and restocking.
  • Memorised entire menu, providing guests with informed dish recommendations.

Team leader

Wasabi
Warren Street, London
07.2019 - 02.2020
  • Developed actionable plans to achieve business objectives within deadlines.
  • Monitored daily operations, significantly reducing operational costs.
  • Implemented a motivation strategy that decreased staff turnover.
  • Conducted regular performance reviews to identify team members' improvement areas.

Waitress

JRC Global Buffet
Wood Green, London
01.2017 - 10.2018
  • Maintained clean, organised dining area to ensure customer comfort.
  • Delivered attentive service, enhancing guest satisfaction.
  • Provided exceptional service to improve overall dining experience.
  • Totalled bills and processed payments via cheque, cash, and card.

Education

GCSEs - Fine Art

Hackney Sixth Form Campus
Hackney
09.2017 - 06.2020

Skills

  • Supervisory expertise
  • Leadership proficiency
  • Staff management
  • Excellent communication
  • Staff scheduling
  • Resilience under pressure
  • Leadership skills
  • Facility management

Affiliations

  • Art - Music - Traveling - Food - Cocktails

Languages

Hungarian
Native
English
Advanced

Timeline

Assistant manager

Fare Bar & Canteen Ltd
05.2021 - Current

Waitress

Vinoteca
03.2020 - 09.2020

Team leader

Wasabi
07.2019 - 02.2020

GCSEs - Fine Art

Hackney Sixth Form Campus
09.2017 - 06.2020

Waitress

JRC Global Buffet
01.2017 - 10.2018

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Nikolett Laczko