I am currently a customer advisor with over a year of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. As well as this, I am a polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Throughout my time at Whirlpool and over the course of my degree, I have developed a strong usage for Microsoft office and can navigate each one fairly simply.
Working as a Warehouse Operative showed me that I was a confident, quick learner comfortable working in a fast-paced environment whilst maintaining excellent quality standards.