Muhammad Aleyan
Glasgow,Scotland
Summary
Motivated 16-year-old student with a strong academic record and professional work ethic. Demonstrates effective communication skills with customers and excels in high-pressure environments. Quick learner with a proven ability to collaborate within a team. Available for flexible hours, including evenings and weekends, while maintaining academic performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Self Employed Courier
Reselling
Dubai, UAE
01.2025 - 01.2026
- Facilitated customer service interactions and negotiations to resolve issues effectively.
- Supported inventory management by identifying high-demand products, contributing to sales strategy.
- Priced items strategically to attract customers.
Retail Sales Associate
Baqala
Dubai, UAE
09.2024 - 01.2026
- Assisted customers with queries, ensuring understanding and satisfaction.
- Supported customers in locating products, enhancing their shopping experience.
- Guided customers in selecting items based on needs and preferences.
- Built positive relationships with customers to encourage return visits.
- Addressed complaints to diffuse tension and reported feedback for service improvements.
- Displayed merchandise strategically and maintained fixtures for an attractive presentation.
- Restocked merchandise and organised displays to create an inviting shopping environment.
- Participated in training sessions to enhance product knowledge and sales techniques.
Education
GCSEs - Science
Mears Castle High School (MCHS)
Glasgow 2026 - 2029
Skills
- Customer service
- Inventory management
- Product sourcing
- Conflict resolution
- Sales forecasting
- Effective communication
- Team collaboration
- Problem solving
Languages
English
Advanced
C1
Certification
- Level [Number] [Area of certification]
- [Type] Licence
Hobbies and interests
- Hardworking and motivated
Always willing to learn new skills
Reliable and punctual
Works well in a team
Positive attitude towards work
Good communication skills
Able to stay calm under pressure
Friendly and approachable
Quic
Accomplishments
- Improved [Type] reviews by successfully handling customer complaints and implementing monthly staff training.
- Enhanced [Type] processes, implementing across department for increased productivity and profits.
- Recognised by management for [Type] projects delivering outstanding [Result].
Hobbies and interests
- Gym
- Reading
- Running
- Football
Interests
- Active and sociable individual with interests in fitness, regularly attending the gym and staying physically active Enjoys meeting new people and socialising, with strong communication skills and confidence in group settings Likes staying
Timeline
Self Employed Courier
Reselling
01.2025 - 01.2026
Retail Sales Associate
Baqala
09.2024 - 01.2026
GCSEs - Science
Mears Castle High School (MCHS)
2026 - 2029