Ahsanul Hussain Khan
Burnley,Lancashire
Summary
Reliable and driven with keen ability to navigate routes efficiently and provide exceptional customer service. Demonstrates strong organisational skills and effective time management, ensuring timely and accurate deliveries. Ready to contribute to success and reliability of a delivery driver role.
Overview
8
8
years of professional experience
Work history
Self employed courier
EVRI
Burnley , Lancashire
2025.10 - Current
- Sorted packages for accurate delivery to correct addresses.
- Loaded and unloaded goods safely to prevent damage during transport.
- Built strong relationships with clients through excellent service, promoting repeat business.
- Coordinated with team members at parcel hubs for smooth handover of goods.
- Adapted to changing road conditions due to weather, prioritising safety at all times.
- Complied strictly with traffic regulations whilst on duty to maintain a clean driving record.
- Developed and maintained exceptional knowledge of local routes for timely deliveries.
- Coordinated timely parcel pickups and deliveries for efficient, reliable customer service.
- Sorted goods for delivery based on routes.
- Maintained positive, helpful attitude to deliver exceptional customer service.
- Conducted deliveries between businesses, shops and households.
- Built and maintained strong working relationships with regular customers.
- Exceeded customer satisfaction targets, scoring highly on in-app ratings.
- Manually loaded and unloaded heavy parcels, safely lifting heavy objects.
- Collected and returned unwanted stock to storage.
- Used route planning software to enhance delivery efficiency.
Doorman
Elite Security Services
Blackpool , Fylde
2021.10 - 2025.10
- Conducted regular security checks, promoting a safe environment.
- Handled customer queries efficiently, leading to increased customer satisfaction.
- Enhanced customer experience with prompt service and polite communication.
- Managed crowd during peak hours, ensuring smooth flow of people traffic.
- Collaborated well with team members for streamlined operations.
- Ensured guest safety by monitoring all entrances and exits.
- Promoted a welcoming atmosphere for guests through courteous greeting.
- Handled unexpected situations calmly, maintaining peace and orderliness.
- Monitored guest behaviour, maintaining a positive, safe environment at all times.
- Checked guest ID to ensure establishment age-limit requirements are consistently adhered to.
- Liaised with additional security authorities as needed, optimising guest safety and wellbeing.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Remained flexible in rapidly moving environment and adapted to developing situations.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
Doorman
First Armour Security LTD
Weston Super Mare , North Somerset
2018.01 - 2021.10
- Managed crowd during peak hours, ensuring smooth flow of people traffic.
- Enhanced customer experience with prompt service and polite communication.
- Collaborated well with team members for streamlined operations.
- Handled unexpected situations calmly, maintaining peace and orderliness.
- Promoted a welcoming atmosphere for guests through courteous greeting.
- Coordinated taxi services for guests, ensuring timely transportation.
- Conducted regular security checks, promoting a safe environment.
- Handled customer queries efficiently, leading to increased customer satisfaction.
- Monitored guest behaviour, maintaining a positive, safe environment at all times.
- Checked guest ID to ensure establishment age-limit requirements are consistently adhered to.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Remained flexible in rapidly moving environment and adapted to developing situations.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
Education
Level 1 Maths -
Preston College
Preston 01.2023
Skills
- Client confidentiality respect
- Efficient loading techniques
- Strong physical stamina
- Positive attitude under pressure
- Maintaining cleanliness standards
- Effective record keeping
- Paperwork completion
- Understanding of confidentiality protocols
- Dependability and reliability
- Pressure handling
- Customer Service
- Customer relations
- Mobile parcel scanning
- Package sorting
- High-volume parcel collections
- Conflict Resolution
- Depot collections
- Valid UK driving licence
- Customer communication
- Home deliveries
Languages
Bengali, Urdu
Native
English
Proficient
C2
Timeline
Self employed courier
EVRI
2025.10 - Current
Doorman
Elite Security Services
2021.10 - 2025.10
Doorman
First Armour Security LTD
2018.01 - 2021.10
Level 1 Maths -
Preston College