Riana Pretorius
Rustenburg,South Africa
Summary
Motivated professional with a diverse background in customer-facing roles. Demonstrates strong problem-solving abilities and a commitment to teamwork, adapting to varying demands seamlessly. Eager to leverage transferable skills and contribute positively to future opportunities.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Self Employed Courier
Riana
Rustenburg
06.2018 - I currently work here
- Communicated clearly and professionally with customers to deliver first-class service.
- Greeted customers warmly and professionally, enhancing delivery service and brand reputation.
- Delivered messages in-person or by phone without delay.
Telemarketer
Robby
Brits
02.2011 - I currently work here
- Responded to questions with knowledgeable responses.
- Handled and quickly resolved customer issues regarding product sales and customer service problems.
- Reached out to contact list to promote products and services.
- Made appointments with interested customers according to schedule availability.
- Increased customer satisfaction by offering friendly, helpful and informative customer service.
Barlady
Corrie
Rustenburg
02.2017 - 06.2018
- Built and maintained courteous and effective working relationships.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Picked up additional tasks to aid team success.
Waiter Assistant
Lourens
Rustenburg
01.2018 - 05.2018
- Delivered food and drinks to tables promptly, ensuring accurate fulfillment of customer orders.
- Anticipated and addressed guests' service needs.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Education
Gr 10 -
Hts carel de wet
Vanderbijlpark 01.2009 - 12.2009
Skills
- Customer service
- Problem solving
- Relationship building
- Customer engagement
- Teamwork
- Attention to detail
- Quick decision-making
- Housekeeping
- Customer relations
- Reception management
- Package sorting
Timeline
Self Employed Courier
Riana
06.2018 - I currently work here
Waiter Assistant
Lourens
01.2018 - 05.2018
Barlady
Corrie
02.2017 - 06.2018
Telemarketer
Robby
02.2011 - I currently work here
Gr 10 -
Hts carel de wet
01.2009 - 12.2009