Morgan Mahoney
Harlow,Essex
Summary
A dedicated professional with expertise in tactful complaint handling, patience endurance, and strong memory retention. Demonstrates exceptional people management and multitasking efficiency, ensuring punctuality and effective teamwork. Committed to leveraging these skills to achieve career goals and contribute to organisational success.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Bartender
Harlow Rugby Club
Harlow, Essex
02.2023 - Current
- Checked identification of customers to ensure legal drinking age compliance.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Completed end-of-day cleanup to reset bar for next day.
- Welcomed guests with friendly conversation and fun atmosphere.
Waitress
The Green Man
Old Harlow, Essex
09.2021 - 01.2023
- Advanced team efficiency by assisting in training new waitstaff members.
- Managed table settings for enhanced dining experience.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Met special dietary requests with careful preparation and presentation of dishes.
- Accommodated special event needs, provided customised services for parties.
Education
GCSEs -
Mark Hall Academy
Harlow, Essex 09.2015 - 03.2020
Skills
- Tactful complaint handling
- Patience endurance
- Strong memory retention
- People Management
- Multitasking efficiency
- Punctual
- Effective teamwork
Affiliations
- Art
- Music
- Animals and the environment
Accomplishments
Throughout school, I have won multiple attendance and punctuality awards.
Timeline
Bartender
Harlow Rugby Club
02.2023 - Current
Waitress
The Green Man
09.2021 - 01.2023
GCSEs -
Mark Hall Academy
09.2015 - 03.2020
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