Michaela Booth
Hull
Summary
A highly reliable and trustworthy professional with a full UK driving licence, adept at problem solving and adaptability. Demonstrates strong organisational skills and attention to detail, with the ability to follow protocols and procedures precisely. Compassionate and patient, possessing strong interpersonal skills, experienced in teamwork as well as working independently.
Overview
11
11
years of post-secondary education
15
15
years of professional experience
Work history
Dog walker
Dearlove Dogs
Hull, Kingston upon Hull
2024.07 - Current
- Walk dogs safely across parks, streets, and residential areas daily.
- Build strong client relationships through friendly check-ins and clear updates.
- Manage bookings, invoices, and payments while keeping schedules organised and current.
- Maintain accurate records and customer information for smooth service delivery.
- Scheduled dog walks according to owners' preferences, resulting in high customer satisfaction rates.
- Delivered timely service to ensure dogs' health and wellbeing.
Store colleague
Pets at Home
Hull, Kingston upon Hull
2022.10 - 2024.07
- Delivered exceptional customer service, resulting in high client satisfaction rates.
- Keyholder
- Managed inventory levels effectively to avoid stock shortages or overages.
- Completed sales transactions accurately using till systems, reducing discrepancies in end-of-day cash counts.
- Utilised up-selling techniques when assisting customers, boosting overall sales figures without hard selling tactics.
- Opened and closed the store, and security routines each day.
- Completed end-of-day computer updates for store records and system accuracy.
Delivery Driver
Domino’s Pizza
2020.06 - 2022.10
- Resolved customer issues quickly, improved overall experience.
- Managed efficient routes to enhance delivery times.
- Delivered orders promptly for customer satisfaction.
- Assisted in kitchen when not delivering, demonstrated team work.
- Checked orders prior to delivery, ensured accuracy.
- Built good rapport with regular customers which resulted in repeat business.
- Managed inbound phone order intake and query handling, prioritizing prompt customer service.
Grill/Counter Service Assistant
Chapman’s Chelsea (Kiosk)
2016.04 - 2022.10
- Prepared and served hot food, maintained hygiene and food safety standards
- Handled cashing-up and ensured smooth shift transitions
- Served food in a timely manner to ensure hot, fresh meals.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Work Placements
Priory Vets & Sewerby Hall Zoo
2013.01 - 2013.02
- Assisted with animal care, surgery prep, feeding, and cleaning
- Developed key welfare and hygiene skills in regulated settings
Waitress/Housekeeper
North coat B&B
Bridlington, East Riding of Yorkshire
2012.01 - 2013.01
- Served food and drinks
- Cleaned guest’s rooms to a high standard
- Prepared dining areas and assisted guests
Education
BA HONS - Criminology and the Criminal justice system
Bishop Burton University Centre
Beverly 2022.01 - 2024.01
BTEC Level 3 Diploma - Animal Management
Bishop Burton College
2015.01 - 2017.01
BTEC Vocational Studies - Level 1
East Riding College
2013.01 - 2015.01
GCSE - Physical Education, Science, English, Maths, Health and Social Care
Headlands School
2008.01 - 2013.01
Skills
- Full UK driving licence
- Problem solving and adaptability
- Compassionate and patient with strong interpersonal skills
- Honest, reliable, and trustworthy
- Able to follow protocols and procedures precisely
- Experienced in teamwork and working independently
- Strong organisational skills and attention to detail
References
References available on request
Timeline
Dog walker
Dearlove Dogs
2024.07 - Current
Store colleague
Pets at Home
2022.10 - 2024.07
BA HONS - Criminology and the Criminal justice system
Bishop Burton University Centre
2022.01 - 2024.01
Delivery Driver
Domino’s Pizza
2020.06 - 2022.10
Grill/Counter Service Assistant
Chapman’s Chelsea (Kiosk)
2016.04 - 2022.10
BTEC Level 3 Diploma - Animal Management
Bishop Burton College
2015.01 - 2017.01
Work Placements
Priory Vets & Sewerby Hall Zoo
2013.01 - 2013.02
BTEC Vocational Studies - Level 1
East Riding College
2013.01 - 2015.01
Waitress/Housekeeper
North coat B&B
2012.01 - 2013.01
GCSE - Physical Education, Science, English, Maths, Health and Social Care
Headlands School
2008.01 - 2013.01