Alice Phoenix

• Responsible for the safe handling and exercise of multiple dogs of varying breeds and temperaments
• Planned and managed safe walking routes in woodland, countryside and public spaces
• Ensured animal welfare, hydration and wellbeing during all weather conditions
• Built rapport with clients by meeting their individual pet care needs.
• Conducted initial meet-and-greet sessions with new clients building a professional relationship based on trust.
• Displayed excellent time management skills to meet all scheduled appointments punctually.
• Built trusted relationships with clients through reliability and clear communication
• Managed scheduling and time efficiently when handling multiple bookings
• Maintained high standards of safety and awareness in public and rural environments

• Booking and conducting property viewings with potential buyers
• Negotiating offers between buyers and sellers
• Building and maintaining strong relationships with clients
• Keeping up to date with prospective clients
• Providing excellent customer service to ensure a smooth transaction process
• Working collaboratively with other team members to achieve sales targets

• Worked under pressure to meet deadlines.
• Grooming horses
• Preparing feed
• Tacking up horses for lessons
• General yard duties such as cleaning the stables and yard.
• Exercising the horses

• Delivered high standards of customer service
• Managed orders and payments accurately
• Maintained cleanliness and organisation
• Assisted with inventory management, streamlined restaurant operations.
• Collaborated with kitchen staff to ensure order accuracy.

• Cleaning kennels and bedding
• Feeding the dogs
• Exercising the dogs
• Daily Training
• Administering medication
• Preparing different foods and medication
• Delivering dogs

• Seating customers
• Taking food and drink orders from customers
• Taking payment from customers
• Preparing drinks
• Bringing food to customers
• Clearing tables
• Cleaning the restaurant, mopping, sweeping, cleaning the toilets

• Assisted Reserve Manager with management of large woodland reserves
• Built and repaired fencing
• Removed invasive plant species
• Cleared overgrown woodland and grassland areas
• Installed bat and bird boxes
• Undertook practical habitat management tasks as part of a team

• Taking responsibilities for key roles which include, managing other workers, often took over lessons from instructor.
• Worked under pressure to meet deadlines.
• Grooming horses
• Preparing feed
• Tacking up horses for lessons
• General yard duties such as cleaning the stables and yard.
• Exercising the horses

• Stock checks
• Resolution of customer complaints
• Keeping shop floor tidy
• Working effectively as part of a team

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• Ensured safe environment for animals by maintaining clean and healthy living conditions.
• Understood needs of different types of animals.
• Cleaned out animal living spaces to meet strict hygiene standards.
• Prepared and portioned food in line with feeding schedules.
• Safely handled animals with varying temperaments with firm and friendly manner.