Michael Robinson
Newton Aycliffe,Durham
Summary
Hardworking employee enthusiastic about working in this field. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Industrious Driver with 20 years of experience. Vigilant and safety-focused, holds expertise in route planning and load security. Clear communicator with service-oriented nature and multitasking expertise.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work history
Driver
Shred Direct
Wheatley Hill, Durham
2013.05 - Current
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.
- Retained excellent local area knowledge to plan optimal routes.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Topped up oil and tyres to support vehicle safety and functionality.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Washed and polished service vehicles to maintain professional appearance.
- Planned routes and schedules to achieve consistent service availability.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Coordinated with dispatcher during emergency situations.
- Coordinated with vehicle services to schedule repairs.
- Submitted reports regarding issues and concerns to manager.
Driver
Premier Waste Recycling
Birtley, Durham
2003.03 - 2013.04
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.
- Retained excellent local area knowledge to plan optimal routes.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Topped up oil and tyres to support vehicle safety and functionality.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Covered weekend shifts to optimise service levels.
- Offered flexible working patterns to meet peak business demands.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Updated monthly mileage records to track trends and identify improvements.
- Delivered customer orders within target timeframes.
- Completed logs and reports for every trip, detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Washed and polished service vehicles to maintain professional appearance.
- Planned routes and schedules to achieve consistent service availability.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Coordinated with vehicle services to schedule repairs.
- Submitted reports regarding issues and concerns to manager.
- Worked safely to move materials from site to site.
- Reported discrepancies to management at time of delivery.
- Reduced vehicle running costs by adopting fuel-efficient driving techniques.
- Conducted daily walkaround checks to verify vehicle roadworthiness.
- Adhered to driving hours laws to prevent tiredness and risk of accidents.
Education
NVQ Level 1 - Electronics
East Durham College
Peterlee 1990.09 - 1992.06
GCSEs -
Wellfield School
Wingate 1985.09 - 1990.06
Skills
Using digital tachograph card and performing vehicle checks before starting shift
Driving safely and meeting deadlines
Quick at learning new areas
Have previous experience of driving bin lorries
Always on time for start of shift
Timeline
Driver
Shred Direct
2013.05 - Current
Driver
Premier Waste Recycling
2003.03 - 2013.04
NVQ Level 1 - Electronics
East Durham College
1990.09 - 1992.06
GCSEs -
Wellfield School
1985.09 - 1990.06