colin bridge
barrow-in-furness,cumbria
Overview
12
12
years of professional experience
Work history
Coach driver
travellers choice coaches
Dalton in Furness, Cumbria
02.2019 - Current
- Enhanced passenger safety by adhering to traffic rules and regulations.
- Ensured punctuality for all routes by maintaining detailed travel logs.
- Improved customer satisfaction with professional interaction and assistance.
- Maintained vehicle cleanliness for enhanced passenger experience.
Taxi driver
A1 Taxis
barrow-in-furness, uk
01.2013 - 02.2018
- Maintained safety by adhering to road regulations and traffic laws.
- Enhanced passenger comfort by maintaining clean and orderly vehicle interiors.
- Ensured timely arrivals for client appointments by utilising advanced navigational skills.
- Improved customer satisfaction with friendly, professional demeanour and prompt service.
- Transported passengers to desired destinations, resulting in satisfied customers.
- Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
- Provided support for elderly or disabled passengers, ensuring a comfortable journey.
- Assisted with luggage handling, enhancing the customer experience.
- Achieved smooth rides by driving carefully and defensively at all times.
- Conducted financial transactions for fare collection efficiently, ensuring accuracy.
- Managed difficult driving conditions during inclement weather to ensure passenger safety.
- Used knowledge of local area to suggest tourist spots or restaurants to passengers.
- Communicated effectively with dispatchers about pick-up locations or potential delays.
- Followed procedures for handling lost items left behind by passengers.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
Skills
- Customer payment handling
- Passenger comfort care
- Knowledge of traffic laws
- Basic vehicle maintenance knowledge
- Flexible working hours adaptation
- Commercial driving licence holder
- Tourist site familiarity
- Disability awareness training
- Patient attitude
- Public interactions
- Digital tachograph card holder
- Calm under pressure
- Securing coach cargo/luggage
- Highway law knowledge
- Misconduct control
- Route planning
- Excellent customer service
- Local area knowledge
- Emergency evacuation procedures
- Punctuality
- Empathetic listener
- Public Service Vehicle (PSV) driving knowledge
- Manual handling training
- Driver CPC
- Private hire services
- Vehicle and depot maintenance
- Minibus driving
- Overnight driving
- Disability support
- Special needs assistance
- Driver hours monitoring
- Coach touch point cleaning
- School runs
- Clean driving record
- Luggage assistance
- Night shift coverage
- Basic coach maintenance
- Coach security checks
- COVID-19 face covering compliance
- Passenger assistance
- Journey planning
- School bus operations
- Customer Service
- Local street knowledge
Affiliations
- i like driving and fixing the problems which occur
Timeline
Coach driver
travellers choice coaches
02.2019 - Current
Taxi driver
A1 Taxis
01.2013 - 02.2018