Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

David Kilby

Exeter,Devon

Summary

Experienced and reliable professional with extensive expertise in Public Service Vehicle (PSV) driving, specialising in safe driving practices, route navigation proficiency, and passenger comfort care. Holds a clean driving record, a commercial driving licence, and a digital tachograph card, ensuring compliance with transportation regulations and driver hours monitoring. Adept at handling multi-stop tours, school bus operations, and night shift coverage while maintaining punctuality and efficient time management. Skilled in vehicle inspection, coach security checks, and basic maintenance to ensure operational safety. Demonstrates exceptional customer service through disability support training, special needs assistance, and luggage handling. Committed to delivering high-quality transportation services with flexibility and accountability while aiming to enhance passenger experiences through expert navigation and local attractions commentary.

Offering strong customer service skills and keen sense of responsibility. Knowledgeable about safety protocols and time management, ensuring smooth and reliable journeys. Ready to use and develop communication, problem-solving, and organisational skills in [Desired Position] role.

Overview

40
40
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Coach Driver

Berry's Coaches
Taunton, Somerset
01.2024 - 07.2025
  • Ensured punctuality for all routes by maintaining detailed travel logs.
  • Facilitated smooth boarding and deboarding processes; improved passenger flow efficiency.
  • Achieved efficient fuel consumption through careful route planning.
  • Delivered passengers to their destinations on time by following strict schedules.
  • Enhanced passenger safety by adhering to traffic rules and regulations.
  • Utilised GPS systems effectively to navigate unfamiliar routes and ensure accurate journey times.
  • Kept up-to-date knowledge of road conditions for safer driving practices.
  • Conducted daily vehicle inspections; maintained high standards of safety and reliability.

Mini bus driver

Ceda
Exeter, Devon
04.2023 - 01.2024

Pick up Special needs / Disabled children from home and drop them off to Ceda then return them home at the end of the day.


Take the children on days out.

Bus Driver

Stagecoach South West
Exeter, Devon
12.2004 - 04.2023
  • Undertook routine vehicle inspections for safe driving conditions.
  • Coordinated with control centres for updated route information, keeping journeys efficient.
  • Operated ticket machines correctly, guaranteeing accurate fare collection.
  • Managed difficult situations calmly, creating a peaceful environment onboard.
  • Assisted elderly or disabled passengers, promoting inclusivity and respect.
  • Navigated different routes efficiently to reach destinations on time.
  • Promoted good behaviour amongst passengers with clear communication of rules.
  • Reported any mechanical problems promptly for early resolution.
  • Ensured passenger safety by adhering to all traffic regulations.
  • Maintained cleanliness in the bus through regular checks and cleaning.
  • Provided excellent customer service to passengers, ensuring a comfortable journey.

Agricultural Parts Advisor

Vapormatic
Exeter, Devon
03.2003 - 12.2004
  • Improved parts inventory by conducting regular audits and stock checks.
  • Performed daily stock counts ensuring adequate inventory levels.
  • Maintained cleanliness and orderliness of the work area, promoting safe working conditions.
  • Coordinated with technicians to provide necessary vehicle components on time.
  • Complied with company policies whilst handling returns or exchanges.
  • Catalogued auto parts for easy retrieval and organisation.
  • Streamlined storage system, making parts easier to locate.
  • Handled customer complaints professionally, resulting in resolved issues.
  • Placed orders for new stock to meet customer requirements.

Parts advisor

Sidwell Motor Company
Exeter, Devon
06.2001 - 03.2003
  • Suggested alternative parts to customers when required items were out of stock.
  • Handled customer complaints professionally, resulting in resolved issues.
  • Achieved high level of product knowledge through continual learning and training.
  • Liaised with suppliers for timely delivery of ordered parts.

Parts advisor

Quay Garage
Newton Abbot, Devon
04.1993 - 06.2001
  • Assisted in training new staff members to ensure consistency in service.
  • Ensured availability of needed parts by regularly checking inventory levels.
  • Handled customer complaints professionally, resulting in resolved issues.
  • Performed daily stock counts ensuring adequate inventory levels.
  • Researched online catalogues for rare part requests from customers.
  • Improved parts inventory by conducting regular audits and stock checks.
  • Complied with company policies whilst handling returns or exchanges.

Heavy vehicle parts advisor

Westrucks
Bovey Tracey, Devon
08.1987 - 04.1993
  • Managed supplier relationships effectively, enhancing supply chain efficiency.
  • Ensured improved customer satisfaction by providing expert advice on suitable parts.
  • Assessed customer needs promptly, improving service delivery timeframes.
  • Implemented several measures that enhanced workplace health and safety standards.
  • Coordinated with suppliers for timely order fulfilment, reducing wait times.
  • Demonstrated extensive knowledge about various heavy vehicle parts to aid in customer decision-making.
  • Stayed informed of industry trends to provide relevant advice to customers.
  • Maintained proper record-keeping practices for efficient tracking and retrieval of information.
  • Assisted in inventory management, ensuring availability of heavy vehicle parts.
  • Identified appropriate spare parts for customers, boosting sales.
  • Updated stock systems regularly for reliable inventory information.
  • Checked incoming parts against delivery notes to limit stock discrepancies.
  • Van Deliveries to Customers In Devon and Cornwall

Drivers Mate

Newton Abbot Kitchen And Bedroom Centre
Newton Abbot, Devon
07.1986 - 07.1987

Deliver Kitchens and Bedrooms through out Devon


This was a i year YOP Programme

Trainee Parts Advisor

Wadham Stringer
Newton Abbot, Devon
07.1985 - 07.1986
  • Solved complex problems with effective teamwork and communication skills.
  • Maintained a high level of service whilst dealing with client queries and complaints.
  • Streamlined filing system, enhancing office efficiency.

Shop assistant

Co Op
Newton Abbot, Devon
06.1985 - 06.1985
  • Assisted in inventory counts, maintaining accurate records.
  • Collaborated effectively with team members during busy periods.
  • Improved product visibility with strategic shelf arrangements.
  • Managed stock levels on shop floor for continuous product availability.


This was a temporary Job before my YTS Scheme Started

Education

GCSEs - English, Maths, Science, Metalwork, Woodwork, Geography, Motor Vehicle Engineering

Knowles Kill School
Newton Abbot, Devon
05.1980 - 05.1985

Skills

  • Proficient in gps systems
  • Strong focus concentration
  • Traffic laws knowledge
  • Coach maintenance basics
  • Disability awareness training
  • Positive demeanour
  • Hazardous conditions driving
  • Basic vehicle maintenance knowledge
  • Efficient time management
  • Customer payment handling
  • Flexible working hours adaptation
  • Reliability and accountability
  • Passenger comfort care
  • Skilled navigator
  • Commercial driving licence holder
  • Route navigation proficiency
  • Tourist site familiarity
  • Digital tachograph card holder
  • Knowledge of traffic laws
  • Timetable coordination
  • Minibus driving
  • Safe driving practices
  • Special needs assistance
  • Disability support
  • School runs
  • Luggage assistance
  • Public address equipment usage
  • School bus operations
  • Vehicle inspection
  • Coach security checks
  • Clean driving record
  • Double-decker bus operation
  • Route planning and time management
  • Passenger assistance
  • Journey planning
  • Local attractions commentary
  • Excellent customer service
  • Defensive driving techniques
  • Driver hours monitoring
  • Overnight driving
  • Operational record management
  • Route planning
  • Public Service Vehicle (PSV) driving knowledge
  • Sat Nav programming
  • Passenger documentation compliance
  • Driver CPC
  • Night shift coverage
  • Multi-stop tours
  • Tour bus operations
  • Transportation scheduling
  • Highway law knowledge
  • Map reading
  • Punctuality

Affiliations

  • Computers, Motorbikes, Geocaching

Certification

D1 License Holder

DQC Card

Digital Tachograph Card


Timeline

Coach Driver

Berry's Coaches
01.2024 - 07.2025

Mini bus driver

Ceda
04.2023 - 01.2024

Bus Driver

Stagecoach South West
12.2004 - 04.2023

Agricultural Parts Advisor

Vapormatic
03.2003 - 12.2004

Parts advisor

Sidwell Motor Company
06.2001 - 03.2003

Parts advisor

Quay Garage
04.1993 - 06.2001

Heavy vehicle parts advisor

Westrucks
08.1987 - 04.1993

Drivers Mate

Newton Abbot Kitchen And Bedroom Centre
07.1986 - 07.1987

Trainee Parts Advisor

Wadham Stringer
07.1985 - 07.1986

Shop assistant

Co Op
06.1985 - 06.1985

GCSEs - English, Maths, Science, Metalwork, Woodwork, Geography, Motor Vehicle Engineering

Knowles Kill School
05.1980 - 05.1985
David Kilby